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Competing in a Service Economy - Michael D. (University of Michigan Business School) Johnson - Bog
- How to Create a Competitive Advantage Through Service Development and Innovation
indgår i J-B-UMBS Series serien
- Indbinding:
- Paperback
- Sideantal:
- 208
- Udgivet:
- 3. september 2008
- Størrelse:
- 154x229x14 mm.
- Vægt:
- 378 g.
- 2-3 uger.
- 12. december 2024
Normalpris
-
BLACK WEEK
Medlemspris
Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.
Herefter fra 79 kr./md. Ingen binding.
Bag om Michael D. (University of Michigan Business School) Johnson
Vis alle bøger af Michael D. (University of Michigan Business School) JohnsonBeskrivelse af Competing in a Service Economy
A University of Michigan Business School Management Series book. Differentiating through service development stands to improve customer satisfaction and financial performance. This book will help executives and managers to think and plan strategically with respect to services, service development and service innovation.
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