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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition - Kerry Patterson - Bog
- Indbinding:
- Hardback
- Sideantal:
- 304
- Udgivet:
- 16. Juni 2013
- Udgave:
- 2
- Størrelse:
- 236x163x24 mm.
- Vægt:
- 566 g.
- 4-7 hverdage.
- 14. Maj 2024
På lager
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Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.
Herefter fra 79 kr./md. Ingen binding.
Beskrivelse af Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.
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