Customer s perception of Internet and core banking - Anand Swati - Bog

The first part of this chapter talks about how important banks have been to the Indian economy in the past. The article then talks about the history of the Internet, its basic structure and topology, the growth of Internet banking in India, the products and services it offers, and how it's helping. What are they? How the Internet and CBS are making Indian banks do business differently,
What is the study's goal, its hypothesis, its reason for being done, and its scope?
Because of competition and the fact that technology and ways of life are always changing, banks no longer look the same. Today, banks are looking for new ways to offer their services and make them stand out. Businesses and regular people no longer want to wait in line at banks or on the phone for even the most basic services. They want and expect to be able to use their money to do business anywhere and at any time. Since the number of computers is growing every year, banks are finding that the best way to meet their customers' needs is to deliver services electronically.