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This traditional "tod down" approach to collection development definitely has its drawbacks; even after spending a good deal of time, energy, and resources, librarians are sometimes frustrated to find that their library's collection is not being used as they anticipated. Bur there'a another strategy that's gaining momentum. This book gathers together the best practitioners in the emerging field of customer-based=collection developmemt, whose goal is to find out what library users need and want and manage collections accordingly. Speaking from firsthand experience, professionals from a variety of academic and public libraries *Offer strategies for planning and implementing a customer-based collection program *Summarize its potential impact on a library's budget *Discuss cataloging implications, and other day-to-day operational issues *Present guidelines for evaluating and marketing Customer-based collection development is one way for libraries to navigate the rapid changes in what users expect of libraries, and this new anthology is an important guide to this approach.
Authored by an experienced librarian, digital resource manager, and professor in the field of library science, this book explores the wide-reaching impact of second-generation web technologies on library organization and services-and how library staff must respond.
Topics include:^L ^DBL Required knowledge and attitudes^L ^DBL Interviewing techniques^L ^DBL The role of technology^L ^DBL Interpersonal relationships^L ^DBL The need for business and management skills^L ^DBL And moreThese short essays are written mostly in an informal style that combines library philosophy and practical advice.
From Elizabeth Stoddard's The Morgesons and Anzia Yzierska's The Bread Givers to Laurie Colwin's Shine On, Bright and Dangerous Object and Chet Raymo's The Dork of Cork, here are some of the forgotten gems of American literature.
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