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Addresses the enduring significance of innovation in government as practiced by public servants, analyzed by scholars, discussed by media, documented by awards, and experienced by the public. Probing both the process and the content of innovation in the public sector, Sandford Borins identifies major shifts and important continuities.
Presents a comprehensive portrait of the local heroes - front-line public servants and middle managers - who are reinventing state and local government. Based on a study of more than 200 successful government innovations, this book offers a large-scale, systematic analysis of innovation in American government.
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