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The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization-or individual-can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions-QBQs-such as "What can I do to contribute?" or "How can I help solve the problem?" our lives and our organizations are transformed.THE QBQ! PROMISEThis remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.
In her acclaimed novels, Susan Vreeland has given us portraits of painting and life that are as dazzling as their artistic subjects. Now, in The Forest Lover, she traces the courageous life and career of Emily Carr, who-more than Georgia O'Keeffe or Frida Kahlo-blazed a path for modern women artists. Overcoming the confines of Victorian culture, Carr became a major force in modern art by capturing an untamed British Columbia and its indigenous peoples just before industrialization changed them forever. From illegal potlatches in tribal communities to artists' studios in pre-World War I Paris, Vreeland tells her story with gusto and suspense, giving us a glorious novel that will appeal to lovers of art, native cultures, and lush historical fiction.
In this hugely appealing book, a finalist for the Pulitzer Prize, acclaimed author and journalist Daniel Okrent weaves together themes of money, politics, art, architecture, business, and society to tell the story of the majestic suite of buildings that came to dominate the heart of midtown Manhattan and with it, for a time, the heart of the world. At the center of Okrent's riveting story are four remarkable individuals: tycoon John D. Rockefeller, his ambitious son Nelson Rockefeller, real estate genius John R. Todd, and visionary skyscraper architect Raymond Hood. In the tradition of David McCullough's The Great Bridge, Ron Chernow's Titan, and Robert Caro's The Power Broker, Great Fortune is a stunning tribute to an American landmark that captures the heart and spirit of New York at its apotheosis.
Winner of the John Burroughs Medal for Lifetime Achievement in Nature PoetryPattiann Rogers, one of America's finest contemporary poets, has won a reputation for densely detailed, thickly textured poems describing the natural world and one's place in it that are informed by a broad knowledge of science. In the tradition of Emerson, Whitman, and A. R. Ammons, Rogers's wise and complex poems read like a series of witty but deeply felt explorations of the physical world and the presence of the divine, exuding much observational care and descriptive panache. Her new collection, Generations, consists of fifty-four poems that concern themselves not just with the notion of the generations of life, but "generations" in the sense of energy, change, replication, and continuity-the entire process of coming or bringing into being.
Mark Yakich is an original... In the unabashedly unwieldy title and in each poem, there are no borders drawn between the commonplace and the metaphysical. There are journeys, crossings, and departures-all evocative of the loneliness, alienation, and desire for identity with another (person or place), which, formalized, makes this work recognizable as art of a very high order." -James Galvin, Guggenheim Foundation and National Endowment of the Arts Fellow
Miss Julia-that Southern spitfire of a certain age who is never less than charming, even when she's at her most opinionated-has been praised by Fannie Flagg as "one of the most delightful characters to come along in years." Don't miss Ann Ross's newest, Miss Julia Raises the Roof, coming April 2018 from Viking.In Miss Julia Hits the Road, she is becoming increasingly concerned about her gentleman friend, Sam, who has suddenly started wearing cowboy boots, sending her flowers, and writing bad poetry. And when he shows up on a Harley-Davidson Road King and asks her to hop on, she's convinced he's lost his mind. Meanwhile, her invaluable housekeeper, Lillian, has been evicted from her home by her greedy landlord. Deciding that Lillian's need is greater than her own fear (not to mention loss of dignity), Miss Julia takes Sam up on his offer and sets off on a motorcycle Poker Run to raise some fast cash. She's ready to risk life and limb in Sam's sidecar to save Lillian's home from the bulldozer, but will Miss Julia's scheme work?
A warm and witty saga about agribusiness, environmental activism, and community—from the celebrated author of My Year of Meats and A Tale for the Time BeingYumi Fuller hasn't set foot in her hometown of Liberty Falls, Idaho—heart of the potato-farming industry—since she ran away at age fifteen. Twenty-five years later, the prodigal daughter returns to confront her dying parents, her best friend, and her conflicted past, and finds herself caught up in an altogether new drama. The post-millennial farming community has been invaded by Agribusiness forces at war with a posse of activists, the Seeds of Resistance, who travel the country in a camping car, "The Spudnick,” biofueled by pilfered McDonald's french-fry oil. Following her widely hailed, award-winning debut novel, My Year of Meats, Ruth Ozeki returns here to deliver a quirky cast of characters and a wickedly humorous appreciation of the foibles of corporate life, globalization, political resistance, youth culture, and aging baby boomers. All Over Creation tells a celebratory tale of the beauty of seeds, roots, and growth—and the capacity for renewal that resides within us all.
"A tale drenched in drama and blood, heroism and cowardice, loyalty and betrayal."-Jonathan Yardley, The Washington PostThe Red Army had much to avenge when it finally reached the frontiers of the Third Reich in January 1945. Frenzied by their terrible experiences with Wehrmacht and SS brutality, they wreaked havoc-tanks crushing refugee columns, mass rape, pillage, and unimaginable destruction. Hundreds of thousands of women and children froze to death or were massacred; more than seven million fled westward from the fury of the Red Army. It was the most terrifying example of fire and sword ever known. Antony Beevor, renowned author of D-Day and The Battle of Arnhem, has reconstructed the experiences of those millions caught up in the nightmare of the Third Reich's final collapse. The Fall of Berlin is a terrible story of pride, stupidity, fanaticism, revenge, and savagery, yet it is also one of astonishing endurance, self-sacrifice, and survival against all odds.
Stuart Dischell's poetry is passionate, darkly comic, heartbreaking, and always unpredictable. Dig Safe reaffirms why he commands high regard among poets and critics and popularity among his readers. Taking as their metaphor the markings that construction workers use to warn of utilities below street level—these new poems pierce the body politic as they evoke interconnection and misalliance, movement and inhabitation.
In a riveting narrative that includes information from newly declassified documents, acclaimed historian Richard B. Frank gives a scrupulously detailed explanation of the critical months leading up to the dropping of the atomic bomb. Frank explains how American leaders learned in the summer of 1945 that their alternate strategy to end the war by invasion had been shattered by the massive Japanese buildup on Kyushu, and that intercepted diplomatic documents also revealed the dismal prospects of negotiation. Here also, for the first time, is a comprehensive account of how Japan's leaders were willing to risk complete annihilation to preserve the nation's existing order. Frank's comprehensive account demolishes long-standing myths with the stark realities of this great historical controversy.
"There it lay, the great pearl, perfect as the moon.” One of Steinbeck's most taught works, The Pearl is the story of the Mexican diver Kino, whose discovery of a magnificent pearl from the Gulf beds means the promise of a better life for his impoverished family. His dream blinds him to the greed and suspicions the pearl arouses in him and his neighbors, and even his loving wife Juana cannot temper his obsession or stem the events leading to tragedy. This classic novella from Nobel Prize-winner John Steinbeck examines the fallacy of the American dream, and illustrates the fall from innocence experienced by people who believe that wealth erases all problems. This Centennial edition, specially designed to commemorate one hundred years of Steinbeck, features french flaps and deckle-edged pages.For more than sixty-five years, Penguin has been the leading publisher of classic literature in the English-speaking world. With more than 1,500 titles, Penguin Classics represents a global bookshelf of the best works throughout history and across genres and disciplines. Readers trust the series to provide authoritative texts enhanced by introductions and notes by distinguished scholars and contemporary authors, as well as up-to-date translations by award-winning translators.
"A haunting, engrossing portrait of two families - one white, one black - whose lives are woven together and then shattered" (The Washington Post) by the 1921 Tulsa Race MassacreOil-boom opulence, fear, hate, and lynchings are the backdrop for this riveting novel, originally published in 2001. Althea Whiteside, an oil-wildcatter's high-strung white wife, and her enigmatic black maid, Graceful, share a complex connection during the tense days of the Oklahoma oil rush. Their juxtaposing stories - and those of others close to them - unfold as tensions mount to a violent climax in the Tulsa Race Massacre of 1921, during which whites burned the city's prosperous black neighborhood to the ground. The massacre becomes the crucible that melds and tests each of the character in this masterful exploration of the American race story and the ties that bind us irrevocably to one another.
He was there when Dylan went electric, when a generation danced naked at Woodstock, and when Ken Kesey started experimenting with acid. Jerry Garcia was one of the most gifted musicians of all time, and he was a member of one of the most worshiped rock 'n' roll bands in history. Now, Blair Jackson, who covered the Grateful Dead for twenty-five years, gives us an unparalleled portrait of Garcia--the musical genius, the brilliant songwriter, and ultimately, the tortured soul plagued by his own addiction. With more than forty photographs, many of them previously unpublished, Garcia: An American Life is the ultimate tribute to the man who, Bob Dylan said, "had no equal."
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