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How to Make Things Happen - Beatriz Munoz-Seca - Bog

- A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy

af Beatriz Munoz-Seca
How to Make Things Happen af Beatriz Munoz-Seca
Bag om How to Make Things Happen

And the heart of efficiency in delivering services is people and their knowledge.As industrialization drives ever more standardized offerings and ever little human contact it is in those rare moments of human interaction where the greatest opportunity to add or destroy value lies.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9783319547855
  • Indbinding:
  • Hardback
  • Sideantal:
  • 367
  • Udgivet:
  • 19. September 2017
  • Udgave:
  • 12017
  • Størrelse:
  • 162x243x31 mm.
  • Vægt:
  • 790 g.
  • Ukendt - mangler pt..

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Prøv i 30 dage for 45 kr.
Herefter fra 79 kr./md. Ingen binding.

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Beskrivelse af How to Make Things Happen

And the heart of efficiency in delivering services is people and their knowledge.As industrialization drives ever more standardized offerings and ever little human contact it is in those rare moments of human interaction where the greatest opportunity to add or destroy value lies.

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