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Human Sigma - John H. Fleming - Bog

- Managing the Employee-Customer Encounter

Bag om Human Sigma

Human Sigma offers an innovative research-based approach to one of the toughest challenges facing sales and services companies today: how to effectively manage the employee-customer encounter to drive business success.

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  • Sprog:
  • Engelsk
  • ISBN:
  • 9781595620163
  • Indbinding:
  • Hardback
  • Sideantal:
  • 320
  • Udgivet:
  • 28. Oktober 2007
  • Størrelse:
  • 162x237x29 mm.
  • Vægt:
  • 652 g.
Leveringstid: 2-4 uger
Forventet levering: 19. April 2024

Beskrivelse af Human Sigma

Human Sigma offers an innovative research-based approach to one of the toughest challenges facing sales and services companies today: how to effectively manage the employee-customer encounter to drive business success.

Brugerbedømmelser af Human Sigma



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