No B.S. Guide to Maximum Referrals and Customer Retention - Dan S. Kennedy - Bog

The referred customer is the best customer in terms of your marketing ROI!Millionaire maker Dan S. Kennedy and customer retention expert Shaun Buck dare you to stop chasing new customers and keep an iron cage around the ones you already have. Kennedy and Buck present a systematic approach to help you keep, cultivate, and multiply customers so that your entire business grows more valuable and sustainable, and you replace income uncertainty with reliable income through retention and referrals.