PUBLIC SERVICE MANAGEMENT - Derese Alehegn - Bog

public management is meant to improve the quality and efficiency of services delivered by public organizations. Managers interpret the public policy to implement public services in ways that are expected to achieve the most desirable outcomes for the interests they serve.The more specific term "public management" refers to ordinary, routine or typical management that aims to achieve public good. In some definitions, "public management" refers to private sector, market-driven perspective on the operation of government.New Public Management (NPM) is an approach to running public service organizations that is used in government and public service institutions and agencies, at both sub-national and national levels. ... In some cases, NPM reforms that used e-government consolidated a program or service to a central location to reduce costs.hese three principles of structure¿separation of policy from opera- tions, the importance of the bottom line, and specialization¿exemplify the emphasis upon structure as a key to accountability for management actions. They also exemplify what is missing from this perspective.