Name: Service Quality in Academic Libraries
Price: 1196.95 DKK
Availability: InStock
Author: Peter Hernon
ISBN: 9781567502091

Service Quality in Academic Libraries af Peter Hernon

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Considerations of service quality require librarians to regard management and the provision of service from an entirely new perspective- from the viewpoint of the library user, for whom the outcome of a trip to the library has far greater relevance than the institutions' outputs.

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Sprog:
Engelsk

ISBN:
9781567502091

Forlag:
Bloomsbury Publishing PLC

Indbinding:
Hardback

Sideantal:
204

Udgivet:
1. Januar 1996

Størrelse:
234x156x12 mm.

Leveringstid: 2-3 uger.
Forventet levering: 23. Oktober 2024

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Considerations of service quality require librarians to regard management and the provision of service from an entirely new perspective- from the viewpoint of the library user, for whom the outcome of a trip to the library has far greater relevance than the institutions' outputs.

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