Name: The Call Centre Training Handbook
Price: 701.95 DKK
Availability: InStock
Author: John P. Wilson
ISBN: 9780749450885

The Call Centre Training Handbook af John P. Wilson

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Hardback
8-11 hverdage
701,95 kr.

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The Call Centre Training Handbook provides line managers, trainers and coaches with practical training and measurement techniques for improving call centre and contact centre performance around the world.

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Sprog:
Engelsk

ISBN:
9780749450885

Forlag:
Kogan Page Ltd

Indbinding:
Hardback

Sideantal:
336

Udgivet:
3. december 2008

Størrelse:
163x246x29 mm.

Vægt:
734 g.

Leveringstid: 8-11 hverdage.
Forventet levering: 12. december 2024

På lager

Forlænget returret til d. 31. januar 2025

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The Call Centre Training Handbook provides line managers, trainers and coaches with practical training and measurement techniques for improving call centre and contact centre performance around the world.

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