The Hotel Industry - Fawaz Al-Malood - Bog

About This Book
Are you curious about why most people who work in the hotel industry voluntarily quit? Do you want to know what causes over 70% of hoteliers to walk out the door? In this book, I explore the reasons behind voluntary employee turnover in hotels by surveying and interviewing hoteliers.
You'll learn:
¿ why people join the hotel industry
¿ why some people stay while others quit
¿ which hotel departments experience the highest turnover rates
¿ what are the top 10 reasons hotel employees quit, and
¿ what solutions hoteliers and human resources departments propose to reduce voluntary employee turnover
This book is perfect for anyone who wants to understand how hotels can retain their employees and create a better work environment.