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This book gives you a general overview of a basic Zoho CRM setup. When you complete the book, you will have a good understanding for the structure of Zoho CRM in both the desktop and mobile applications, as well as the business card scanner mobile app. With this information you will be able to navigate Zoho CRM and clearly understand how the desktop and mobile applications are structured.This book can be used as a User Guide for users of Zoho CRM at your company in contrast to administrators. The types of staff who could use this book as a user guide would be the sales and marketing team as well as the invoicing team.As a next step after this book, use the Administrator's Guide to learn simple techniques to customize your CRM. But in this book, you will get a very clear understanding for how CRM is set up and you will be able to determine how to use CRM within the structure in which it was designed to match your company's needs.
'Ebi's Visual Guide: Beginner Microsoft Word and Excel 2016+' is a Reference Guide for those who want to get a proficiency in the basics of the two applications. The Guide will take you through basic functionality of Microsoft Word and Excel using screenshots to present how actions are accomplished in the applications. Use this reference Guide with new employees who need a refresher in Microsoft Word and Excel and quickly put them in control of their basic functionality. There are other uses for this reference guide; in meeting the needs of a wide range of individuals, who wish to quickly be brought up to speed in knowledge of the potential and competent use of Microsoft Word and Excel.
'Ebi's Intermediate Microsoft Word and Excel 2016+ Visual Guide' is the second book in a se-ries. The first book is titled 'Ebi's Beginner Microsoft Word and Excel 2016+ Visual Guide'. The first book is a basic introduction to Microsoft Word and Excel, while this book dives much deeper into some of the intermediate to advanced functionality of the applications.I recommend using this book after you complete the first book, 'Ebi's Intermediate Microsoft Word and Excel 2010+ Visual Guide'. Upon completion of this book, you will be an intermediate to advanced user of the applications and able to use many useful functions in the applications.I have used this book with my new staff who need more advanced knowledge of Microsoft Word and Excel. I give them a few days with the book and ask them to go through it on their own. After a complete review of the book, they will surely be intermediate to advanced users of the applications. I have found this book effective in bringing my staff up to an intermediate to advanced level in Microsoft Word and Excel. Staff are encouraged to have the book nearby as a reference in case they forget how to do a function.This book will be useful for both Mac and PC users. The screenshots have been made in both systems.
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