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Although much of the hubris and hyperbole surrounding the 1990's Internet has softened to a reasonable level, the inexorable momentum of information growth continues unabated. This wealth of information provides resources for adapting to the problems posed by our increasingly complex world, but the simple availability of more information does not guarantee its successful transformation into valuable knowledge that shapes, guides, and improves our activity. When facedwith something like the analysis of sense-making behavior on the web, traditional research models tell us a lot about learning and performance with browser operations, but very little about how people will actively navigate and search through information structures, what information they will chooseto consume, and what conceptual models they will induce about the landscape of cyberspace. Thus, it is fortunate that a new field of research, Adaptive Information Interaction (AII), is becoming possible. AII centers on the problems of understanding and improving human-information interaction. It is about how people will best shape themselves to their information environments, and how information environments can best be shaped to people. Its roots lie in human-computer interaction (HCI), information retrieval, and the behavioral and social sciences. This book is about Information Foraging Theory (IFT), a new theory in Adaptive Information Interaction that is one example of a recent flourish of theories in adaptationist psychology that draw upon evolutionary-ecological theory in biology. IFT assumes that people (indeed, all organisms) are ecologically rational, and that human information-seeking mechanisms and strategies adapt the structure of the information environments in which they operate. Its main aim is to create technology that isbetter shaped to users. Information Foraging Theory will be of interest to student and professional researchers in HCI and cognitive psychology.
In The Human Factor, Kim Vicente coined the term 'Human-tech' to describe a more encompassing and ambitious approach to the study of Human-Technology Interaction (HTI) than is now evident in any of its participating disciplines, such as human factors, human-computer interaction, cognitive science and engineering, industrial design, informatics or applied psychology. Observing that the way forward is 'not by widgets alone,' Vicente's Human-tech approachaddresses every level-physical, psychological, team, organizational, and political-at which technology impacts quality of life, identifies a human or societal need, and then tailors technology to what we know about human nature at that level. The Human Factor was written for a broad audience, in part to educategeneral readers beyond the HTI community about the need to think seriously about the tremendous impact that poorly designed technology can have, ranging from user frustration to the tragic loss of human life. The articles collected in this book provide much of the technical material behind the work that was presented in The Human Factor, and the commentaries by Alex Kirlik situate these articles in their broader historical, scientific and ethical context. This collection of articlesand commentaries forms a set of recommendations for how HTI research ought to broaden both its perspective and its practical, even ethical, aspirations to meet the increasingly complicated challenges of designing technology to support human work, to improve quality of life, and to design the way will live withtechnology. As the first book both to integrate the theory and research underlying Human-tech, and to clearly delineate the scientific challenges and ethical responsibilities that await those who either design technology for human use, or design technology that influences or even structures the working or daily lives of others, Human-tech: Ethical and Scientific Foundations will appeal to the broad range of students and scholars in all of the HTI disciplines.
This book explores how to create culture-sensitive technology for local users in an increasingly globalized world with rising participatory culture. Illustrated with a cross-cultural study of mobile messaging use, Sun presents an innovative framework integrating action and meaning through a dialogical, cyclical design process to create usable and meaningful technology.
This book brings together the leading researchers currently investigating the impact of information and communication technology outside of the workplace.
How to understand and support cognition in human-technology interaction is both a practically and socially relevant problem. The chapters frame this problem in adaptive terms: how are behaviour and cognition adapted, or perhaps ill-adapted, to the demands and opportunities of an environment where interaction is mediated by tools and technology?
This book brings together the leading researchers currently investigating the impact of information and communication technology outside of the workplace.
How can these researchers in human-technology interaction take advantage of all the knowledge amassed on attention in basic-science research? This volume addresses this question and includes a comprehensive introduction on briding theory and practice in the psychology of attention and a conclusion outlining a future research agenda.
Virtual environments provide places for 'being there together ', for avatars to interact with each other in computer-generated spaces. They range from immersive systems in which people have life-size tracked avatar bodies to large-scale spaces such as Second Life where populations of users socialize in persistent virtual worlds. This book draws together research on how people interact in virtual environments: What difference does avatar appearance make? How doavatars collaborate and play together? How do the type of system and the space affect how people engage with each other? How does interaction between avatars differ from face-to-face interaction? What can social scientists learn from experiments and other studies of how people interact in virtualenvironments? What are the ethical and social issues in doing this research, and in the uses of this technology? And how do virtual environments differ from other communication technologies such as videoconferencing systems and other new media? This book is a state-of-the art survey of research on these topics, and offers a framework for understanding this technology and its future implications.
This text is immediately relevant, and is more relevant than ever, as we acknowledge and continually reference a feeling of an impending and massive change. Simply, this text is intended to act as a practitioner's guide to exposing the magic of design.
This volume provides the first systematic overview of this emerging area, describing its theoretical background, basic research, major methods, as well as the new and future areas of application.
In everyday life, and particularly in the modern workplace, information technology and automation increasingly mediate, augment, and sometimes even interfere with how humans interact with their environment. How to understand and support cognition in human-technology interaction is both a practically and socially relevant problem. The chapters in this volume frame this problem in adaptive terms: How are behavior and cognition adapted, or perhaps ill-adapted, to thedemands and opportunities of an environment where interaction is mediated by tools and technology? The authors draw heavily on the work of Egon Brunswik, a pioneer in ecological and cognitive psychology, as well as on modern refinements and extensions of Brunswikian ideas, including Hammond's SocialJudgment Theory, Gigerenzer's Ecological Rationality and Anderson's Rational Analysis. Inspired by Brunswik's view of cognition as "coming to terms" with the "casual texture" of the external world, the chapters in this volume provide quantitative and computational models and measures for studying how people come to terms with an increasingly technological ecology, and provide insights for supporting cognition and performance through design, training, and other interventions. The methods,models, and measures presented in this book provide timely and important resources for addressing problems in the rapidly growing field of human-technology interaction. The book will be of interest to researchers, students, and practitioners in human factors, cognitive engineering, human-computerinteraction, judgment and decision making, and cognitive science.Please visit this website for additional materials:http://www.humanfactors.illinois.edu/resources/OtherResourses/LensModel.aspx
Social media users fracture into tribes, but social media ecosystems are globally interconnected technically, socially, culturally, and economically. At the crossroads, Sun presents theory, method, and case studies to uncover the global interconnectedness of social media design and to bridge differences. She articulates a critical design framework with design tools to redress asymmetrical relations in everyday practice, and provides three cross-cultural social mediadesign and use cases: Facebook Japan, Weibo, and global competition of WhatsApp, WeChat, LINE, and KakaoTalk. She calls to reshape the crossroads into a design square where differences are nourished as resources, where diverse discourses interact for innovation, and where alternative epistemesthrive.
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