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  • - Defeating The Aggressive, Offended, and Easily Triggered With A Little Common Sense & A Lot Of Sarcasm.
    af Rob Anspach
    198,95 kr.

    Entitled Beware..."In 'Rob Vs. The Entitled', Rob Anspach continues his tales of battling those people without whom life would be more enjoyable -- namely The Entitled. The Entitled are those who want something for nothing, and want Rob to provide it. His varying ways of shutting them down are detailed in this hilarious account of what lengths The Entitled will go to in order to get stuff for free or reduced price -- all at Rob's expense, of course.With humorous candor, Rob flatly refuses to deal with The Entitled except on his terms, and tells them so. Their astounded replies to Rob's salty comebacks are a delight to read for those who wish to free themselves from the tyranny of providing always-smiley customer service that causes us as entrepreneurs to drink after hours. Rob's account of demanding and oafish potential clients and employers reminds me why I'm happiest when working on my own terms, and living my life my way.Rob actually does what "nicer" people fear to do, daring to "offend" the offensive, call out (by name--have you seen Chapter Nine?) the demanding and entitled, and make fun of the blatantly stupid. If you'd like all the humor, but none of the hassle of dealing with The Entitled, then you simply must read this book. Angela Langlotz"I always expect to like anything Rob Anspach writes. Rob is smart, bright, sharp and very funny/sarcastic. His latest effort, "Rob Versus The Entitled" is no exception. I learned and smiled from beginning to end . . . even laughing out loud several times. Get out your Hi-Liter pen and dig in! This one is a real keeper." Ben Gay III"ROB... LOVED the book! Definitely worth the read! Made me chuckle more than once and I even have a few favorites. Thank you!" Faith Sage"I'm not usually one for sequels. Too often, they've wrecked franchises. But Rob is different. The scripts keep showing up on his doorstep...and they are gold. At this point, I'm pretty sure if Rob was asked "If you were stuck on a deserted island for 5 years, what would you bring with you?", he would reply: "A solar-powered cell-phone with Caller ID". By the time he got rescued, he'd have a half-dozen new books. This edition is my new favorite. I believe it should be combined with Mad Libs(R) and given to everyone over the age of 65 as a weapon against scammers. If my Dad was still alive, he would've gotten this book for Christmas." Steve GamlinThis is Book 4 of the Rob Versus series and you'd think by now people would avoid the very circumstances that got their friends into hot water with Rob Anspach. Yay, you would think. As you will soon find out, that's just not the case. And, fortunately for you, the reader, sarcasm is a beautiful way to handle any and all circumstances.As with the prior Rob Versus books in dealing with Rob's interactions with scammers, morons, lousy customer service, fraudsters, fools and time wasters, this book follows suit and continues on with even more shenanigans, tomfoolery and the occasional verbal judo. It's a fast paced, laugh-out-loud riot session followed by a short thought, note or life lesson."Sarcasm is my native tongue and a true art form, but nobody skewers the perpetually entitled (and offended) like Rob does in this most recent masterpiece! This book demonstrates not only that the entitled among us are growing more and more bold, but that they can be defeated and demoralized with a little common sense and a heavy dose of the sarcastic arts. If sarcasm were a religion, Rob Anspach would be our High Priest. Well done!" Michelle Woolard PippinGrab your copy today, sit back and enjoy some great laughs while you learn how to deal with scammers, time wasters, fraudsters and lousy customer reps just like Rob does.

  • af Rob Anspach
    198,95 kr.

    Morons Beware...If you had the misfortune of wasting Rob's time on the phone or in person, there's a good chance your story is in this book. You'll either love this book or you will hate it. It was written that way. For those that believe the customer is always right and you should bend over and take it...will hate the book. Those who believe every entrepreneur should run their business on their terms and if a customer doesn't like those terms should go elsewhere...will love the book. Rob flips customer service on it's ear and kicks it right in the jimmies. He doesn't hold punches and frankly has no time for wishy washy policies or silly shenanigans. Curious? Maybe you're already triggered? Maybe, just maybe, this will be the book that opens your eyes and gets you to rethink customer service from the ground up."Whoever coined the phrase 'the customer is always right' was probably a customer lobbing a feebly-thrown Hail Mary pass from deep in their own end zone, backed into a corner by their own arrogance and ignorance. In this book, Rob says what many of us wish we had the balls to say. And, as long as he can keep these misguided fools on the phone, he will continue to gather evidence which proves that a portion of the business world seems to enjoy keeping its head lodged in a warm, dark place...like an ostrich that has lost its sense of smell." - Steve Gamlin, The Motivational Firewood(TM) Guy"If you have ever had the misfortune of dealing with incompetent customer service on the phone or online, then you must read Rob's new book which takes you in-depth into conversations with customer service representatives who have absolutely no clue what they are doing.Reading Rob's fast-paced, story-filled book makes you feel as if you are secretly listening in on his mind-blowing conversations not only with customer service but also with business owners and entrepreneurs who don't understand what it means to play by the rules. Logic gets thrown out the window when trying to explain to a customer service rep how ridiculous it is to receive a reference number for something that no one ever takes any notes about. Equally insane is when a business owner attempts to do things their own way and expects Rob to play along. Learn how Rob uses his sarcasm and wit to make his point over and over again. As you read along, you will say to yourself "That's exactly what happened to me the last time I was on the phone with customer service!" Do yourself a favor, get a copy of Rob's new book "Rob Versus The Morons" immediately. You'll thank me, you'll thank Rob and then you'll start searching to learn where you can get a copy of "Rob Versus The Scammers" which is even funnier." - Gerry Oginski, Great Neck, N.Y."A brilliant read! I'm a bit of a "grammar police" myself, so the first 'story' hit home! I loved the notes at the end of each lesson! I abhor Customer Service Assistants who don't understand English, so I can identify with the sarcasm used - at times it was like you were in my head, saying my words! Be glad you don't have to deal with some CS Departments in South Africa!! You'd be able to write volumes! Some people just don't, can't or won't listen! Other people named..." and "A priest, A Rabbi & A President....." had me howling. I read them both twice, just for fun. A good, quick read, guaranteed to cheer you up on a grey day! - Sioux Gijzen, Boksburg, Gauteng South AfricaWho's ready to be entertained, while discovering the true meaning on how to effectively train customers to play by your rules? "A super fun read" - Lee Milteer, Author of "Success Is An Inside Job"You ready to experience a book that entertains while at the same time teaches you how to run an effective and prosperous business on your terms? Read "Rob Versus The Morons" today!

  • af Rob Anspach
    198,95 kr.

    Humanity Beware...This third book in the Rob Versus series exposes the shenanigans of time wasters, fraudsters and fools as they try but ultimately fail, to outwit, outlast and outlive Mr. Sarcasm himself, Rob Anspach."I sat at the kitchen table with my adult daughter and read her half the book. She couldn't stop laughing. I couldn't stop laughing. She kept asking me to continue reading because it was so entertaining and so true. She loved the sarcasm. She loved when the scammers were put in their place. We loved the stories that expose the liars and the time wasters. This book was a quick and fun read in the tradition of all the Rob Versus books. It's enjoyable, it's laugh out loud funny, and you know when you are laughing you've been in his exact situation and wish you had said what Rob had just said. I highly recommend reading this book and give it five stars." Gerry Oginski"Amusing read! If you've ever wanted to respond sarcastically to stupid people yet usually keep your mouth shut, live vicariously through Rob and get this book." Lynn Swayze"A quick scan tells me I can't wait to have this book in my hands and in my "Rob Anspach Library"! As always, I love your sarcastic, breezy style!" Ben Gay III"Rob Anspach's, Rob Versus Humanity book is hilarious" - Greg JamesonYou ready to experience a book that entertains while at the same time teaches you how to be a better human, adapt to societal changes and run an effective and prosperous business on your terms? Read "Rob Versus Humanity" today!

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