Forskningsmetoder: generelt

Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people.

En el presente tomo se recogen diversas experiencias actuales de reconocidos investigadores en el campo de la traducción al español y la didáctica del español. Con él pretendemos acercar tanto a alumnos como a profesores a las últimas tendencias en estos campos. La temática, como observará el lector, es amplia y variada y responde a preguntas que surgen en el aula. Una vez reconocida la necesidad de profundizar sobre los aspectos aquí presentados, los investigadores que participan en este volumen han desarrollado, guiados por su experiencia y espíritu científico, interesantes estudios y reflexiones sobre los temas que les ocupan. El marco en el que se inscriben todas estas aportaciones pertenece a los ámbitos de la didáctica del español y la traducción al español en el contexto académico.

WARNING: this book is a PhD dissertation and contains academic research. It's made available primarily to aid other academics who are conducting their own industry research. If this is what you seek, here's an overview: The telephone answering service industry is maturing and undergoing rapid changes. In recent years, the traditional client has been vanishing, switching to alternative technologies, bypassing their answering service. Telephone answering services have reacted in various ways, such as mergers and acquisitions, pursuing niches, or expanding their businesses' scope. The conventional wisdom is that there will always be a need for the human interaction which an answering service provides. It further assumes that answering services will serve fewer clients and generate less revenue unless steps are taken to increase their reach or obtain non-traditional clients. Previous research has recommended becoming a call center to better tap and capitalize on the needs of an emerging non-traditional client base. The findings of this research effort determined there were the essential elements which should be present for a telephone answering service to transition into a call center. Additionally, there were five items which are common industry dilemmas to be addressed. An inventory of significant call center characteristics was also developed. Most importantly, several areas of focus were advanced.

In recent years, crucial questions have been raised about anthropology as a discipline, such as whether ethnography is central to the subject, and how imagination, reality and truth are joined in anthropological enterprises. These interventions have impacted anthropologists and scholars at large. This volume contributes to the debate about the interrelationships between ethnography and anthropology and takes it to a new plane. Six anthropologists with field experience in Egypt, Greece, India, Laos, Mauritius, Thailand and Switzerland critically discuss these propositions in order to renew anthropology for the future. The volume concludes with an Afterword from Tim Ingold.

This collection brings together researchers and scholars from across the Arts, Humanities and Social Sciences who are actively exploring the many different ways in which time might be understood, imagined and used in qualitative research. Taken together, the contributions begin to trace the contours of what it might mean to work reflexively with time as an epistemologically constitutive element of research design.¿ ¿The book explores how the choice to work with pasts or futures, with speed or delay, with clocks or the time of the body, with utopias or failed futures (among other things) reframe how social and cultural phenomena are perceived and brought into existence in qualitative research. Drawing on fields as disparate as futures studies and history, literary analysis and urban design, utopian studies and science and technology studies, this collection serves as a resource for both new and experienced researchers in the humanities and social sciences. It is a critically important resource for beginning to explore the wide repertoire of theoretical and methodological tools for working with time in the research process.¿The book also draws attention to the way that institutional research timescapes - from university workload patterns to funding processes and project timescales - themselves shape how and what it is possible to know in and about the world. It concludes with a rousing manifesto for scholars and researchers, proposing 10 key attributes of temporally reflexive research.¿¿

Tourism and Hospitality Management in Practice is a collection of real-world business cases with a particular focus on small and medium sized enterprises (SMEs) in different countries from around the world.

Methods and techniques adopted in teaching, training, learning, research, professional development, or capacity building are generally standardized across most traditional disciplines, particularly within developing countries. This is not the case, however, when it comes to the Islamic disciplines, and, in particular, in relation to the study of Islamic economics and finance, which is influenced by conventional standards and techniques. This is primarily due to the lack of availability of the requisite standards and mechanisms designed within the spirit of Maqsid al-Shari'ah.This book offers a unique resource and a comprehensive overview of the contemporary methods and smart techniques available for teaching, learning, and researching Islamic eco-finance, and it presents solutions to the challenges in implementing them. Further, the book gives deep insight into the most appropriate methodologies that could be employed empirically to explore, model, analyze, and evaluate Islamic finance theories and models, respectively. It also gives recommendations for improving learning, teaching, and research outcomes in Islamic eco-finance. The book also addresses how, in this advanced technological era, smart tools like artificial intelligence, machine learning, big data, Zoom, and the internet of things can be adapted to help equip students, researchers, and scholars with smart skills.The book will enable those studying Islamic economics and finance to grasp the appropriate tools for research and learning. Additionally, the Islamic economics and finance sector is growing at a significant rate and therefore requires the upskilling and capacity building of its human resources; thus, the book will also be highly beneficial for practitioners involved in the industry.

This book explores how smart cities enable new and playful ways for citizens to experience, inhabit and socialise within urban environments. It will be a resource for scholars and researchers of information technology.

Organizational diversity has become a topic of interest for practitioners and academics alike. This book explores how diversity in organizations is, and can be researched, providing readers with insights into the potential research designs for studies in contemporary organizations.This includes paying attention to methods but also to the role of the researcher and research bodies in the field, their potential as activists as well as to the theoretical question of standpoints in researching organizational diversity. Chapters also consider the diversity of research participants, inclusive research, and intersectionality. All contributors are experts in diversity research, and in their contributions, they reflect upon the appropriate methods for the specific type of diversity research they conduct, noting strengths and weaknesses and illustrating their arguments with practical examples from their work.¿This handbook will be of great value to academics, students, researchers, practitioners, and professionals with an interest in broadening their understanding of how to research organizational diversity in contemporary organizations or seeking to develop their awareness of diversity when researching management and organization, more generally.

Researching and Analysing Business provides an accessible and practical guide to various data collection and data analysis techniques within management, from both quantitative and qualitative perspectives.

This edited volume focuses on the changing research methodologies in social science research, prompted by the new social world shaped by the pandemic. It explores adaptations and developments to meet the demands of transforming social circumstances and showcases innovative alternative approaches.

This innovative book presents a new framework for researchers in the field of physical education and youth sport. By examining the complex interplay between values, voice and ethics within the research process, it showcases how the CREATE Principles for Research Design can facilitate meaningful research with/for children and young people.

Researching and Analysing Business provides an accessible and practical guide to various data collection and data analysis techniques within management, from both quantitative and qualitative perspectives.

Building on research within the fields of exile studies and critical migration studies and drawing links between historical and contemporary 'refugee scholarship', this volume challenges the bias of methodological nationalism and Eurocentrism in discussing the multifaceted forms of knowledge emerging in the context of migration and mobility. With critical attention to the meaning, production and scope of 'refugee scholarship' generated at the institutions of higher education, it also focuses on 'refugee knowledge' produced outside academia, and scrutinizes the conditions according to which it is validated or silenced. Presenting studies of historical refuge and exile, together with the experiences of contemporary refugee scholars, this book will appeal to scholars across the social sciences with interests in forced migration, refugee studies, the sociology of knowledge and the phenomenon of 'insider' knowledge, and research methods and methodology.The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

This book is about the everyday life of people with visual impairment or blindness. Using video ethnographic methods and ethnomethodological conversation analysis, it unpacks the practical accomplishments of everyday activities.

Some cities manage to mobilize innovation potentials and respond to challenges, such as demographic change and immigration as well as economic restructuring, while others do not. This book solves this problem by answering the following question: what are the conditions for the development of local innovation?In order to identify these conditions, the book explores case study cities which are perceived as success cases of local innovation by the respective local community, and sometimes also nationally or internationally. The conditions for local innovations are not sought primarily in economic, social, or institutional circumstances. Instead, this book focuses on the communicative interactions by which local actors develop locally embedded knowledge or a specific social imaginary about those circumstances, as well as the constraints and opportunities deriving from them. The authors focus on a comparative case study of ten cities-Bensheim, Frankfurt, Kassel, Leipzig, and Offenbach in Germany, and Athens, Chania, Elefsina, Kalamata, and Thessaloniki in Greece. The book is based on content analysis of policy documents and local newspapers as well as in-depth interviews with key local actors.This book will be of interest to scholars and students of political science and policy analysis, as well as sociology, geography, urban studies, and planning. It will also interest local politicians and bureaucrats concerned with achieving innovation in cities.