Bøger af Aaron Schmidt

Useful, useable, desirable: like three legs of a stool, if your library is missing the mark on any one of these it's bound to wobble. This primer identifies 19 crucial touch points such as the library website, email, furniture, parking, events, and newsletters. The authors explain why each is important to your library's members and offer guidance on how to make improvements.

Provides advice and best practices for UX design principles, practices and tools to engage with library users online and build a library's best Web presence. User experience (UX) characterizes how a person feels about using a product, system or service.