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Shows you how to control the five 'core concerns' that motivate people: Express appreciation for what others think, feel or do; Build affiliation and turn an adversary into a colleague; Respect autonomy in others and gain autonomy in return; Acknowledge status and simultaneously establish your own worth; and Choose a fulfilling role.
';Written in the same remarkable vein as Getting to Yes, this book is a masterpiece.' Dr. Steven R. Covey, author of The 7 Habits of Highly Effective People*; Winner of the Outstanding Book Award for Excellence in Conflict Resolution from the International Institute for Conflict Prevention and Resolution *;In Getting to Yes, renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes. Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel Shapiro,an expert on the emotional dimension of negotiation and author ofNegotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts. In Beyond Reason, Fisher and Shapiro show readers how to use emotions to turn a disagreement-big or small, professional or personal-into an opportunity for mutual gain.
A desk reference on the zoonotic infections associated with exposure to specific animals. The chapters are arranged by animal, rather than disease and each chapter includes a discussion of the taxonomy of the animal and the diseases actually or potentially transmitted to humans from the animal.
Elegant prose and imaginative ironies bring these compelling short stories to life in this first English-language collection from Mexican author Roberto Ransom. Each of the ten stories is filled with fascinating, yet enigmatic and sometimes elusive characters: an alligator in a bathtub, an invisible toad who appears only to a young boy, the beautiful redheaded daughter of a mushroom collector, a deceased journalist who communicates in code, and even Leonardo Da Vinci himself, meditating on The Last Supper. One of Mexico's most original writers, Ransom explores these characters' emotional depths as they move through their fantastical worlds that, while at times unfamiliar, offer brave and profound insights into our own. Missing Persons, Animals, and Artists is the follow-up to Ransom's highly acclaimed A Tale of Two Lions, praised by Ignacio Padilla as "the best Mexican literary work I have read in recent years. . . . [It] heralds a pen capable of that rarest of privileges in our letters: attaining the comic and profoundly human through a perfect simplicity." This collection of short stories has been translated with great care by Daniel Shapiro.
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