Bøger af Dick Grote

Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool.

A good appraisal system can serve as an effective structure for culture change within an organization -- and it can help ease one of every manager's most dreaded duties. Now, based on 25 years of experience, Dick Grote gives readers everything they need to make the process work well.

Do you supervise people? If so, this book is for you.One of a managers toughestand most importantresponsibilities is to evaluate an employees performance, providing honest feedback and clarifying what theyve done well and where they need to improve.In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal processno matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-dont bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face.Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: How do I set goals effectively? How many goals should someone set? How do I evaluate a persons behaviors? Which counts more, behaviors or results? How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee? How do I tell someone shes not meeting my expectations? How do I deliver bad news?Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. Its the one book you need to excel at this daunting yet critical task.

This new edition of the bestselling Discipline Without Punishment has been updated to help a new generation of managers adopt a positive, proven method for getting problem employees back on track. Packed with real-life examples, sample dialogues, and helpful worksheets, the book remains an eye-opening and forward-looking guide to making your disciplinary system equitable and effective.