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Leaders want to see changes in behavior as a result of what people have learned and may expect these new behaviors to deliver results for the business. With the third edition of this book, readers have an opportunity to update their understanding of this classic evaluation framework and to learn from the case studies about how to effectively apply the framework to a variety of learning programs. Readers are presented with the tools and the know-how to tell their own story of value creation.---Foreword by Merrill C. Anderson, Ph.D, Chief Executive Officer, MetrixGlobal, LLC
The new edition of Improving Performance Through Appraisal and Coaching contains all the wisdom and step-by-step processes of the original, with all the guidance and tools you'll need to implement a program that gets maximum results. While workplaces and jobs have changed dramatically, some truths seem everlasting.
A practical, how-to guide for creating leaders and supervisors. Spanning topics from determining needs to evaluating performance, it covers all aspects of how to develop the skills, insights and attitude to lead others. It also demonstrates how to get others to share the same focus.
One of the most important skills of successful managers is dealing with change. This volume combines philosophical insights with practical applications to help managers incorporate change effectively. It details specific approaches and methods, with examples to illustrate them.
Meetings are often poorly planned and executed events that produce no meaningful results. This book provides tools and advice for anyone planning or facilitating a meeting. It offers advice to ensure that a meeting is necessary, the presentation is professional, the participants contribute in constructive ways, and the outcome is measurable.
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