Bøger af Kay Ann Cassell

Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners including Eileen Abels, Anita Ondrusek, Marie L. Radford, and Steven Tash, this text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics in reference provide a solid foundation, plus fresh insight on new issues, including *New chapters on ethics, readers' advisory, and reference services for children and young adults *Website development and maintenance *RSS feeds *Social networking *Delivering reference services across multiple platforms As librarians experience a changing climate for all information services professionals, Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in the 21st century.

From the ongoing flood of misinformation to the swift changes occasioned by the pandemic, a myriad of factors is spurring our profession to rethink reference services. Luckily, this classic text is back in a newly overhauled edition that thoughtfully addresses the evolving reference landscape. Designed to complement every introductory library reference course, Cassell and Hiremath's book also serves as the perfect resource to guide current practitioners in their day-to-day work. It teaches failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and experts, this thoroughly updated text presents chapters covering fundamental concepts, major reference sources, and special topics while also offering fresh insights on timely issues, including a basic template for the skills required and expectations demanded of the reference librarian;the pandemic's effect on reference services and how the ingenuity employed by libraries in providing remote and virtual reference is here to stay;a new chapter dedicated to health information, with a special focus on health equity and information sources;selecting and evaluating reference materials, with strategies for keeping up to date;a heightened emphasis on techniques for evaluating sources for misinformation and ways to give library users the tools to discern facts vs. "fake facts";reference as programming, readers' advisory services, developmentally appropriate material for children and young adults, and information literacy;evidence-based guidance on handling microaggressions in reference interactions, featuring discussions of cultural humility and competence alongside recommended resources on implicit bias;managing, assessing, and improving reference services; andthe future of information and reference services, encapsulating existing models, materials, and services to project possible evolutions in the dynamic world of reference

This is the first public library text to look at the administration of the public library as essentially different from that of other library types. It also emphasizes the crucial nature of advocacy, promotion, and marketing and demonstrates how each public library can identify and meet the needs of its own particular community.

Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners including Eileen Abels, Anita Ondrusek, Marie L. Radford, and Steven Tash, this text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics in reference provide a solid foundation, plus fresh insight on new issues, including New chapters on ethics, readers' advisory, and reference services for children and young adults Website development and maintenance RSS feeds Social networking Delivering reference services across multiple platformsAs librarians experience a changing climate for all information services professionals, Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in the 21st century.

Managing Reference Today: New Models and Practices - highlights newly developed service models used by libraries and ways to handle changing reference collections. - describes new ways to provide reference services and ideas of how to select and manage reference collections. - identifies the best practices for meeting the needs of library users.