Bøger af Lascelles Hussey

The Public Sector Manager is one of a series of books entitled ';Essential Skills for the Public Sector'. It focuses on the skills and knowledge that a public sector manager should have, including their key attributes; customer focus; management techniques; decision making; value for money; quality service provision; and entrepreneurship. The style of the book encourages self-development and continuous improvement with the inclusion of skill based exercises, and practical self-assessment activities. The style is simple, easy to read, and accessible to staff at all levels within an organisation. Apart from assisting managers in their personal development it can be used as a catalyst for team development and organisational change. Whilst there are many management titles, there are relatively few targeted specifically for the public sector which is a major employer and contributor to the economy. The management of public funds is even more important in times of austerity when budgets are constrained and in many cases reducing. All our titles seek to benefit the effectiveness and efficiency of the public sector, with an emphasis on value for money, ensuring that the best possible service is provided from the public funds available.

Basic Financial Skills for the Public Sector is one of a series of books entitled ';Essential Skills for the Public Sector'. It aims to assist the reader to understand a variety of basic financial techniques ranging from fractions and percentages, using statistics and spreadsheets, to project appraisal techniques. All the areas covered are essential for public sector managers how need to show value for money and continuing improvement in the provision of public services. It is an ideal book for the non-financial manager who has no or very limited financial training, and is keen to enhance their skills in this area. It is a simple and practical text with worked examples, and exercises to practice the techniques presented.

This book is one of a series of books entitled "e;Essential Skills for the Public Sector"e;. It sets out the fundamental principles of marketing and applies them to a public sector context. The content includes the marketing mix, how to develop a marketing plan, market research techniques and examples of how to implement a marketing strategy and plan. It is increasingly important that public sector services are customer focussed and effective marketing helps to achieve this. Whether or not the public service being delivered is in a competitive environment, managers should see marketing as a fundamental part of the management process. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge. Contents include: What is marketing?; The marketing mix; The marketing plan; Marketing in a public sector environment; Practical use of marketing techniques

This book is one of a series of books entitled ';Essential Skills for the Public Sector'. It is increasingly important for public sector managers to have an understanding of finance to perform their jobs and deliver value for money services. It explains the principles of finance as well as financial information such as income and expenditure accounts, balance sheets, cashflows and financial performance indicators. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.Contents include: Keeping the accounts The income and expenditure account The balance sheet Key financial performance indicators The importance of cash flow Financial planning and control

Costing and Pricing Public Sector Services is one of a series of books entitled ';Essential Skills for the Public Sector'. It sets out the process of identifying service costs, establishing unit costs, and cost control, all essential activities for ensuring value for money and accountability. It is an important text for all those working in the a public and not for profit environment as it takes private sector principles and translates them into practical tools that can be applied to public services. With increasing competition seen as a method to improve services and drive down costs, understanding the true cost of public services is important. This book also tackles many of the day to day problems that may be encountered when trying to develop unit costs for a public service entering a market led environment. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge.