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Information services are going through a period of change in their history. At the same time, thinking about organisational change in general management has continued to develop, and many of the emerging ideas, strategies and processes are relevant to information services. This book deals with change management in information services.
Speaks plainly and persuasively of the dynamic relationship between trainer and learner. It argues for the use of traditional training techniques based on classical ideas, describing a process that owes as much to Aristotle as to modern gurus such as Blanchard, Naisbitt and Tapscott.
Based on the premise that library services thrive in environments where curiosity is key and professional development de rigeur, this work offers a variety of approaches designed to enhance learning at the individual, group, and whole-organization levels.
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