Bøger af Milind Peshave

In today¿s world of cut-throat competition, every organization is striving hard to have an upper edge over their competitors. The organizations have realized that enhancing their employee productivity goes a long way in success of their business operations and thus productivity has become a matter of great concern amongst all. Hospitality industry is no exception to this. Hotels, a major segment of the hospitality industry and a part of the Service industry are characterized with an ¿Intangible product¿. In view of this fact, measuring employee productivity in hotels is a challenging task. Even though, hotels have accepted this challenge, productivity management systems are poorly developed and attract less attention of the management of hotels. Although it is a known fact that employment practices followed by organizations have a great impact on the productivity of its employees, the relation between employee productivity and various employment practices adopted by hotels is not clearly established. Thus, there is a need to check the impact of these employment practices on employee productivity in hotels as a major representative segment of the hospitality industry.