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?McInnis sees the crucial point in the student's learning the library's potential at that time when the student has a specific problem to solve and the librarian assists in the solution....His chief contributions here are his thorough analysis of difficulties and the opportunities to overcome them and his flexible classification scheme for types of reference works.?-American Reference Books Annual
Reference works are then explored as tools for discourse synthesis and consensus, and the volume concludes with a look at micro and macro considerations in discourse synthesis.
"[McInnis] has given us a significant work that is . . . comprehensive, thorough, and remarkably detailed" Choice
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