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Plunging into the verbal quagmire of official language used by bureaucrats in both government and business, the author develops new techniques based on linguistic principles to improve their communication with the public. He presents nine case studies that reveal representative problems with bureaucratic language.
`[A] useful addition to the increasing body of ongoing research into reliable and valid ways of using linguistic analysis in forensic contexts, and it provides some fascinating insights into the role of the linguist as expert witness' - Forensic Linguistics
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