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Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to:*Overcome the barriers to meaningful conversations*Express who you are and what you believe*Confront tough issues with courage, confidence and sensitivity*Overcome fear to get to the heart of the problem*Inspire followers, attract believers and build visions that become reality*Bring about real change through talking*Encourage others to reveal their true opinionsPacked with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.
New York Times bestselling author Susan Scott guides couples through eight must-have conversations to create a fierce love that stands the test of time and grows stronger over the years.
Fully revised and updatedthe national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message acrossand get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:*;Overcome barriers to meaningful communication*;Expand and enrich relationships with colleagues, friends, and family*;Increase clarity and improve understanding*;Handle strong emotionson both sides of the table*;Connect with colleagues, customers and family at a deep levelIncludes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
White Terns are a common sight in Honolulu, and these photogenic birds are gaining in popularity as their range increases. In bringing together data about White Terns, marine biologist Susan Scott has crafted a reliable, informative resource filled with remarkable photographs for anyone curious about Manu-o-Ku, Honolulu's official bird.
Dealing with ongoing demands, pressure and worries can leave you struggling to cope and fearing that one day you simply won't be able to go on. It can happen to the best of us. "How to Prevent Burnout" gives you the know-how to stop stress in its tracks and prevent you from burning out.
If you want to be the best, but maintain your wellbeing as well, then this book is for you. 'How To Have An Outstanding Career' will provide you with the knowledge and the tools you need.
"A stunning book-as passionate and honest in telling the stories of homeless women as it is incisive in analyzing the failures of homeless policies." - Thomas Homer-Dixon
Hire smart people...', 'Hold people accountable...', 'Focus on the client...'. For years, these mantras have been blindly adopted by business leaders everywhere but, as Susan Scott shows, these so-called best practices are ineffectual, cost companies vast sums and drive away the most valuable employees and customers. Yet they are so deeply ingrained in our organisational culture that no one has questioned them, until now.Informed by over a decade of research and work with CEOs and senior executives of the world's leading companies, Susan Scott reveals why these established practices are so wrongheaded and shows you how to spot the signs that you are falling prey to them and why they are adversely affecting your business. She then, in her direct, no-nonsense style, suggests a series of surprising and smart alternatives that you should put in their place.
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