Bøger af Thomas Pyzdek

"A complete guide for green belts, black belts, and managers at all levels"--On cover.

"Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference. Coverage includes: Business-integrated quality systems; Organizational structures; The quality function; Approaches to quality; Customer-focused organizations; Integrated planning; Strategic planning; Understanding customer expectations and needs; Benchmarking; Organizational assessment; Process control; Quantifying process variation; Quality audits; Supply chain management; Continuous improvement; Effective change management; Six Sigma methodology, including detailed descriptions of the DMAIC and DMADV approaches; Management of human resources; Motivation theories and principles; Management styles; Resource requirements to manage the quality function"--

The most important reference to Six Sigmäfully updated for the latest advancesThis thoroughly revised, industry-standard guide delivers all the information you need to apply Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in Six Sigma, the book shows you, step by step, how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits. This new edition features a number of important updates, including AI, big data and machine learning, healthcare statistics, and modern supply chain challenges. This hands-on resource also lays out cutting-edge applications for social media data, decision trees, remote technology, and web scrapers.Coverage includes:Six Sigma implementation and managementRecognizing and capitalizing on opportunityData-driven managementSelecting and supporting Six Sigma projectsSix Sigma tools and techniquesThe define phaseThe measure phaseMeasurement systems evaluationThe analyze phaseThe improve/design phaseThe control/verify phase

Offers an account of quality control and features forms, worksheets, and step-by-step procedures that simplify statistical process control.

Helps meet your Six Sigma project goals - on time and on budget. This book presents a project management approach to Six Sigma. It shows how to measure and analyze problems, implement solutions, and choose and complete the quality improvement projects that offer the largest payoff.