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This informative volume on the shifting requirements of the hospitality service industry aims to incorporate smart information technology into tourism services. A resource written specifically for tourism service industry professionals, it provides a focused approach to introducing Industry 4.0-related technologies. It explains how artificial intelligence can support a company's strategy to revolutionize the business by using smart technology most effectively. The chapters explore artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics in the hospitality industry.
Industry 4.0 is revolutionizing the way companies do business by integrating new technologies into workplace practices and into production facilities and throughout their operations. This new volume provides an insightful examination of the role of people analytics--the data-driven and goal-focused method of studying people processes, functions, challenges, and opportunities at work to elevate these systems and achieve sustainable business success--in the era of Industry 4.0. It explores the use of AI and other technologies in analyzing cognition, human potential, and talent management; for studying workplace diversity and inclusion; in performance management and reward analytics; to enhance emotional and social intelligence in decision making; for employee training programs; for employee wellness enhancement; for leadership development; and more.
Computational Intelligence in Urban Infrastructure consolidates experiences and research results in computational intelligence and its applications in urban infrastructure. It discusses various techniques and application areas of smart urban infrastructure including topics related to smart city management. Major topics covered include smart home automation, intelligent lighting, smart human care services, intelligent transportation systems, ontologies in urban development domain, and intelligent monitoring, control, and security of critical infrastructure systems supported by case studies.Features: Covers application of AI and computational intelligence techniques in urban infrastructure planning Discusses characteristics and features of smart urban management Explores relationship between smart home and smart city management Deliberates various smart home techniques Includes different case studies for supporting and analyzing various aspects of smart urban infrastructure management This book is aimed at researchers, graduate students, libraries in communication networks, urban and town planning, and civil engineering.
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