Bøger udgivet af American Association for Physician Leadership

50 Unconventional Clinical Careers for Physicians: Unique Ways to Use Your Medical Degree Without Leaving Patient Care is a comprehensive guide to exploring alternative paths in clinical medicine.Written by Sylvie Stacy, MD, MPH, author of the best-selling book 50 Nonclinical Careers for Physicians: Fulfilling, Meaningful, and Lucrative Alternatives to Direct Patient Care, (2020) this NEW book is essential for physicians who are looking to move away from traditional clinical practice and explore new avenues in medicine.Conventional medical practice (e.g., traditional group or solo practice, employed by a hospital or healthcare system) sometimes leaves physicians feeling unfulfilled, frustrated, burned out, and undervalued - especially as healthcare corporations are increasingly not owned by physicians, as the scope of work of advanced practice providers increases, and as administrative burdens on physicians increase. However, many physicians don't realize the alternatives that are available to them. Many feel "stuck" in the type of practice they are displeased with. Others feel that they must leave medicine entirely. This book will advise them of a happy medium: uncommon and atypical types of clinical practices.Each chapter includes general information about the career area, what physicians do in this type of work, and what makes it unconventional. The chapter also covers options for employers or practice types and how to get into this type of career.Each section also includes an interview with a physician who practices in that area, providing readers with a real-world perspective on these careers.As a bonus, part 3 of the book covers how to transition to an unconventional clinical practice. It provides information on gaining the necessary knowledge and skills, making a career change, starting an unconventional clinical practice, and succeeding in an unconventional role. It also addresses legal considerations, including malpractice and laws and regulations that may come into play.50 Unconventional Clinical Careers for Physicians provides a comprehensive overview of alternative paths in medicine and covers everything from why a physician may want to consider an unconventional career to how to transition to an unconventional clinical practice.The book is written in an accessible and engaging style and designed to augment the actionable advice from the author. It is a must-read for any physician who is feeling unfulfilled, frustrated, burned out, or undervalued in their current practice setting.

This book aims to assist physicians and practice administrators in creating a productive and profitable medical practice. It guides readers towards financially successful management practices while cultivating a patient-centered practice.

This book offers practical insights and a tried-and-tested framework for making informed decisions and investments while you navigate the healthcare science-driven startup landscape.

The book underscores Catholic healthcare's contributions and uncovers its weaknesses. It makes a compelling argument for re-examining policies and practices to ensure the Catholic health system stays true to its roots of service and charity.

Discover the significance of storytelling and narrative in the medical field. Navigate the complexities of modern practice by embracing self-reflection and adhering to a moral compass grounded in integrity, forgiveness, and compassion.

A comprehensive analysis of healthcare and employment laws, including HIPAA vulnerabilities, legal pitfalls, complexities of peer review, the importance of professional regulatory compliance, and the potential complications of NPDB review.

It used to be that if you were a good physician, a profitable medical practice followed. But that's not true any longer. Today, there is too much uncertainty. It takes solid business tactics to run a profitable and high-quality practice. Seize Control! Change what you can within the context of your organization!You can't do it alone, but with a team, opportunities for growth do exist if you know how to evaluate the practice's key business processes. Your goal is to have a practice that runs effectively without unnecessary steps and bottlenecks that hold up work, frustrate patients and staff, and cost money.Thousands of physicians and administrators have learned re-engineering skills through Owen Dahl's consulting, books, and journal articles. In this new resource, The High-Performing Medical Practice: Workflow, Practice Finances, and Patient-Centric Care (in print or convenient eBook), Dahl has translated these principles into an easy-to-use, quick-reading book, with plenty of examples showing exactly how you and your team can re-engineer a healthcare practice.

"e;All Physicians can increase their revenue and improve their compensation through accurate coding. This book tells you how."e;The Field Guide to Physician Coding, 4th Edition delivers a payload of precise information on coding rules and relevant billing guidelines. Betsy Nicoletti selects topics that answer the questions she is asked most frequently in her speaking and consulting work. Her explanations are clear and detailed and tell the practice what it needs to know to code for services. Nicoletti also steers you to critical source documents for today's coding rules so you don't have to spend hours hunting for key facts in long official documents. This book is organized, in a way that makes looking up topics easy. The book simplifies complex coding rules and provides source citations for the reader. NEW AND UPDATED FOR THIS EDITION!Anticoagulation management codingCare management for behavioral conditionsNon-face-to-face prolonged services CPT codesProlonged services for wellness visits, new HCPCS codesPsychiatric collaborative care codingCognitive assessment and care plan servicesChronic care managementCritical careGlobal surgical packageCoding drives revenue in medical practices and physician compensation, and as you know, coding is also a risky endeavor because of the necessity to do it right. There is Complexity: coding is complex, and practices find it hard to be certain if they are doing it correctly. There is Change: the codes and rules change every year and a practice needs to stay up to date. And there is Concept: this is a book that explains the concepts that drive coding. Designed with the most common coding issues that plague medical practices in mind, Betsy Nicoletti's "e;No-nonsense"e; advice supported by weblinks that answers the most pressing questions from physicians, practice managers, billers and coders.The "e;rules"e; that help doctors get paid, not just the codesOrganized alphabetically, by topic, for ease of useRelevant to all specialtiesDetailed explanationsEach entry includes:The definition of the serviceExplanation of billing rulesKey pointsClinical examples, when relevantCPT or CMS referencesWith The Field Guide to Physician Coding, 4th Edition, there is a confidence that the claims sent to the insurance company are accurate and compliant. Sleep well knowing that your practice is compliant with government rules and you're collecting all the money you are entitled to collect!

The health care system is an industry that will personally touch all of us at some point in our lives. But as it consumes an ever-larger share of the US economy, it also threatens our financial well-being. Especially as a new administration moves to "e;repeal or replace"e; or "e;fix"e; the Affordable Care Act, now is the time to gain a deeper understanding of the health industry.That's the subject of this new book by Ron Howrigon, President and CEO of Fulcrum Strategies. "e;Health care is the largest single segment of our economy and it is quickly spiraling out of control,"e; the author comments. "e;This book can give readers and understanding of the health care industry, why it's in trouble-and what needs to happen to fix it."e;This book presents a concise, comprehensible overview of the critical issues and challenges facing the economics of health care. Readers will learn about:The unsustainable rate of inflation in the cost of health care-and the "e;market adjustment"e; that could send the US economy into a tailspin.The three economic factors that explain why health care costs keep rising, and the changes necessary to reverse that trend.The Affordable Care Act, six years on-its unanticipated effects on the health care system, and why the exchanges are at risk of failing.How "e;Repeal and Replace"e; could set the stage for a meltdown of the US healthcare system.The prescription for the cure-seven areas where decisive action is needed to create a more sustainable model for health care.How physicians and hospitals need to prepare for the "e;tectonic shift"e; in how they get paid."e;The US health care system is a product of who we are and what we are as a country,"e; Ron Howrigon writes. FLATLINING: HOW HEALTH CARE COULD KILL THE US ECONOMY offers a cleared-eyed look at how health care system got to where it is today, and the critical decisions that will be needed to ensure its sustainability in the future.

Online health information combined with social media channels like Twitter and Facebook has created a new generation of patients. They are empowered. They have a voice in their own care that they never had before. And more are using social media and physician review sites to choose their doctor or medical practice. Given these stakes, you can't afford to leave your online reputation to chance. This book offers doctors a step-by-step guide on how to use social media to manage an online reputation. It also provides insider tips on how to respond to online ratings and a guide to work with all of the major physician review sites. Do not let others define you on the web. Take control of your online reputation now! Unlike guides written by professional marketing gurus, this book offers dozens of stories and case studies from the perspective of practicing physicians and engaged patients.BENEFITS:Unlike guides written by professional marketing gurus, this book offers insights from an in-the-trenches practicing physician's perspective. The advice on managing an online reputation is scattered on the web, requiring time and effort to find. This book combines advice and anecdotes from dozens of other physicians, social media leaders and patients, all in a single, handy resource. Doctors and office managers know they need to "e;get involved with social media"e; but don't know how or where to start. This book allows them to immediately tap into authoritative insight - in a calming way - not in an alarmist manner.Chapter 5 includes profiles of 12 physician rating sites such as Healthgrades, Yelp, Vitals and Angie's List and how physicians can proactively create content and harness the power of social media to help their online reputation and to better patient care.The entry format allows the reader to pick and choose from the sections most important to their practice.Bottom line: If doctors don't take steps to define themselves, patients will.

Thousands of physicians and practice managers have relied on the previous edition of this book. In this revised and updated 2nd Edition, nationally recognized expert, Owen Dahl, provides the vital information that top business schools teach. Think Business! Is designed for the busy professional as a "e;mini-MBA"e; for the medical practice environment.Written in a clear style, the revised edition covers the changes occurring in healthcare and reimbursement including the move from volume to "e;value."e; All examples and content relate to the daily operations and activities that occur in a healthcare practice.New for this Edition!Where to look first to control costs? We'll give you the first 3 places to lookComplete overhaul of the Finance sectionMACRA, MIPS, PQRS, VBPM - Alphabet SoupHow much does it cost you to see a patient? (cost differentials of new patient vs. established patient, one office vs. another office, one provider vs. another provider...Step-by-step guide to revenue cycle management (RCM)What is the expected profit margins on certain patient services?Basics of a strong compliance policyRisk Management: choose the MedMal policy right for youVolume to Value-based reimbursementHow Scenario Planning works well in a medical practiceQuadrant matrix to aid in decisions regarding ancillariesTips on benchmarking the practiceAvoiding risk of embezzlementCoaching behaviorsManaging multi-generational teamsBONUS: Case studies that illustrate the change to pay-for-performance, risk management, ACA impact.Filled with winning techniques -- With Think Business! 2nd Edition, You will learn:Financial fundamentals - how to keep tabs on the practiceEmployees as assets: How to recruit and retain themHow to differentiate your practice from your competitionSetting the stage for pay-for-performance and quality of care Why individual physicians - and their executive staff should care about satisfied patients and quality outcomesMotivate employees to build great teams; it's not only about money!Packed with plenty of take-home value, you can count on Owen Dahl to provide you with the language, the players, and the management techniques to ensure success in your practice. His energy and sense of purpose translates into winning techniques and illustrative case studies. Refer to Think Business! often for specific strategies you can implement in your practice today. Improve your bottom line, comply with pay-for-performance and increase the patient satisfaction in your practice.

Integrating Behavioral Health into the Medical Home: A Rapid Implementation Guide offers up-to-the-minute guidance on how to integrate behavioral health (BH) into primary care in a manner which is legal, profitable, clinically effective, time-efficient, and reflective of best practices. A one-of-a-kind practical resource not available anywhere else, the distinguished authors present the facts here to help you make rapid and accurate decisions while integrating for the first time or improving your current integrated BH program. The book is geared toward practice leaders or anyone responsible for launching and overseeing a BH service.Topics IncludeWhy? Understand how healthcare delivery and population management must incorporate behavioral health, especially in the medical homeWhich service delivery model is the right fit for your organization? And how to roll-out a program system-wideLearn how to leverage integrated behavioral health services in the medical home to help you achieve the Triple AimHow to develop and organize your team and get buy-in from all stakeholdersPersonnel selection and training all staff to deliver team-based successHow to shoot past business competitors who do not have these programsSample business tools: policy samples; templates for business case analyses; surveys for your medical staff; sample pro formas, funding and program evaluation tools, and much more...Insider Tips: A step-by-step guide to achieve the ROI (Return on Investment) desiredClear Do's and Don'ts to improve financial and clinical outcomesBest Practices: Case Examples of outcomes and cost savingsHow to make these programs worth developing and sustaining... clinically and financially

The current era of healthcare alignment among physicians, hospitals, and outside independent investors has been underway for 10-15 years. Given this, many of the original contracts that formed the basis of these arrangements have (or will soon) expire. Thus, we refer to these new deals as "e;second generation"e; transactions. As the system moves toward a more value-based, fee-for-value reimbursement environment, newer alignment vehicles, such as accountable care organizations (ACOs), clinically integrated networks (CINs), and patient-centered medical homes (PCMH) are beginning to take shape. More physician compensation models now include at least partial incentives for performance, as measured by such matters as specialty-specific quality metrics, cost efficiency metrics, meaningful use of electronic health records, and other parameters.Starting with a review of "e;First Generation"e; physician compensation models, the authors then detail components of "e;Second Generation"e; models including:How Value-Based Reimbursements of the future call for adjustments to the Volume-Based incentives of the past.How to engage physicians in alignment initiatives that are favorable to both parties.How to approach the imperative today of improved quality of care coupled with decreased costs of care.How to be profitable in a demanding, competitive, and highly-regulated environment.BONUS INCLUDED! Actual templates for your use:Letters of Intent Comparative ReviewSummary of Key Terms in Physician Employment AgreementsProfessional Services Agreement for Specialty ServicesManagement Agreement

Most medical practice management literature addresses practice structure and profitability as it relates to physicians. The role of nurse practitioners (NPs) and physician assistants (PAs) has evolved significantly over the past several years but most practices are not set up to take full advantage of their potential. Yet fiscally smart and patient-centered practices are effectively using nurse practitioners and physician assistants in this ever-changing healthcare landscape. In the face of such changes, it's essential that healthcare practices reevaluate their provider staffing strategies to maximize the efficiency and profitability in their clinics or departments.This book discusses what employers can expect when hiring advanced practice providers and how to help midlevel providers in their practices reach their full potential. The book suggests actionable modifications employers can make to recruit, hire, train, and retain NPs and PAs in a mutually beneficial employment relationship.This indispensable book provides practical tools including:Understanding the role of midlevel providers and their differences from physicians.Developing systems and processes for recruiting and retaining midlevel providers that maximize the potential for selecting the right candidate and providing a successful onboarding experience.Reviews the role midlevel providers play and suggests various practice structures that maximize these roles. Implementing these structures takes advantage of the unique capabilities of midlevel providers improving practice efficiency and revenue.Discusses the way nurse practitioners and physician assistants are educated and the challenges this poses for employers. The book gives strategies for overcoming these challenges and addressing the education disparity between physicians and midlevel providers.Shares practical steps for interviewing, hiring and structuring the employment relationship with midlevel providers which ultimately improves job satisfaction and encourages retention.Highlights real-world examples of how NPs and PAs are being used today by successful practices.Successful implementation of PAs and NPs gives practices an advantage over their competitors.Readers will feel empowered with practical, actionable strategies for improving practice structure and hiring practices with midlevel providers. Written from the perspective of a nurse practitioner who works with hospitals and clinics examining their recruiting practices and management strategies, readers will gain an all-new understanding of these strategies that will lead to stronger employment relationships with NPs and PAs and ultimately--financial profitability.

Do you feel as if you race from patient to patient and procedure to procedure without time to pause and reflect? Do you feel that you are melting down both physically and emotionally? Do you feel ill-equipped to give the best patient care if you're not healthy yourself? Are you concerned that patients continue to succumb to preventable chronic diseases despite trying to educate for healthy lifestyles? Do you feel as though your patients' care is becoming so fragmented that something important might get missed? And you might be held accountable? If so, this book is the ideal resource to help you turn things around.Via this new book, it is possible to meet your life goals through a series of simple yet powerful steps that can change how you view your job and your life. Unprecedented challenges beleaguer the practice of medicine, including disparities among legitimate patient needs, the resources to meet these needs, market forces transforming healthcare, and the physician's need to understand how to confront these challenges. By reading this book you gain: the wisdom and tools to confront the challenges of a medical career and the struggle to maintain the primacy of the doctor-patient relationship Practical techniques to sustain your body, mind and spirit no-nonsense risk management strategies and the increasing risk of allegations of negligence strategies to meet the daily demands of your challenging medical career We believe the book has the potential to transform the reader's personal and professional life. Designed for practicing physicians and those in training, (and available in print and convenient eBook,) the frank dialog between the authors, Dr. Tim Paterick and Dr. Ngo is like eavesdropping on their conversation about practice and life balance! You'll appreciate the sense of community here; knowing you are not alone will boost your confidence and give you actionable strategies for your work and your life.

This handbook enables your organization to systemize the tedious, ongoing, and mandatory process of credentialing your medical staff and to understand why you must!Healthcare organizations must have credentialed medical staffs to deliver their services. The reasons are two-fold: First, educated, licensed, experienced, and proven caregivers ensure that a hospital or medical practice is capable of delivering quality care. Secondly, payers require that the physicians and other licensed healthcare professionals are qualified and licensed to work with their patients. Before receiving payment for services, the provider must have specific credentials for providing that service.Verifying and documenting the credentials of a healthcare provider is tedious, ongoing, and mandatory. An organization with a large medical staff may struggle with keeping the credentialing function current, as many licenses have rolling expirations.Credentialing ensures that clinical practitioners are duly qualified, licensed, and board certified. It reports the history of malpractice claims, state-instituted sanctions, or other undesirable professional circumstances of providers.Credentialing and privileging of healthcare professionals protects patients and hospitals by minimizing the risk of medical errors that may result from the work of incompetent providers. It also undergirds the reputation and credibility of the institution in the eyes of providers and across the healthcare community.Further, credentialing with insurers forms the basis for reimbursement for professional services. Without the acceptance of the professional credentials of a provider, insurers and other third-party payers will not compensate his or her claims.The purpose of this book is to explain the necessity and to provide the process for the official documentation of each practitioner. The information presented in these chapters will serve as a practical resource for strengthening your organizations credentialing function.=Book Features! -Outlines the necessity for credentialing in the delivery of care and in attaining reimbursements for services provided -Explores options for in-house and outsourced credentialing function -Provides systematic process for ongoing credentialing operations

RVUs at Work: Relative Value Units in a Changing Reimbursement World, 3rd Edition is a practical print (and eBook) by Coker Group's Max Reiboldt and Justin Chamblee that gives medical practices roadmap for the transition from fee-for-service to fee-for-value-based payment systems.The reimbursement models are in transition causing confusion and uncertainty in the healthcare community. (MACRA and MIPS) By using RVUs in the correct manner, there is confidence that the provider gets paid for all the services he or she is rendering.This book provides the latest information on RVUs and applies working knowledge to executives who are tasked with measuring various areas of productivity in the medical practice within the current healthcare landscape. Specific recommendations around physician productivity in the context of RVUs and the accountable care era are covered, including quality outcomes and allowable reimbursement.Noteworthy Features for the 3rd Edition:Although RVUs (Relative Value Units) were created as a payment methodology for Medicare, they have evolved into a valuable practice management tool used to track provider productivity, measure and define costs, negotiate managed care contracts, compensate physicians and benchmark key indicators. If you aren't tracking them and using them to their full value in medical practice management, you're missing a key piece of your practice's successThe transition from fee-for-service to fee-for-value-based payment system is extremely concerning to healthcare providers. This book unwraps the critical issues and presents solutions for handling these challenges. Read this book and you'll have a feeling of competency in this confusing reimbursement system.This book is directed to the following: Physicians, Practice Administrators and Office Managers, Hospital Network Administrators, Consultants, Revenue Cycle Managers, Healthcare Attorneys.

Today's medical graduates are superbly trained to practice state-of-the art clinical medicine. However, only in rare instances are they trained to self-manage their careers and medical practices. This book fills that gap in training and knowledge. To assist students, interns, residents, fellows, and practicing physicians manage the many challenges of their career, the authors have divided physicians careers into three stages: Early-Career, Mid-Career, and Late-Career.The goal of this book is to provide a go-to resource on strategic career and practice management, highlighting the unique issues, concerns and challenges doctors face during these three, very different stages of their career from medical school through post-retirement. This book, featuring insights from physician career and practice management experts, is an invaluable treasure trove of practical, hands-on advice from an author team gathering their expertise in one place. Jam-packed with easy-to-implement suggestions, you'll hear sage advice from a career coach for physicians, two certified financial planners, a healthcare attorney, a medical school dean for student advising, two experts who launch, merge, and sell physician practices, and a surgeon who literally wrote the book, on the business aspects of running a medical practice.All are recognized authorities in their field, and the authors are joined by a distinguished group of contributors including, Randy Bauman, Keith Borglum, Thomas Shapira, and Dr. Neil Gesundheit. The contributors have decades of experience writing about the career and/or practice issues of physicians, and advising physicians and physicians-in-training.The Early-Career section provides in-depth descriptions of career theory, choosing a medical field, renewing and balancing yourself, managing career transitions, and practical guidelines to navigate the many other challenges of early careers in medicine.The Mid-Career section offers the broadest and most detailed information available regarding practice organization and management, building assets and retirement planning, estate planning, common legal issues, and how to manage the challenges of malpractice and/or impairment.The Late-Career section covers deciding what to do after practice, closing the doors or selling a practice, and evolving estate and practice priorities so there is joy in a well-planned retirement filled with fun, meaning, and contribution.This book will become your go to resource for critical topics such as these: Modern Career Theory as it pertains to medical careers Defining & managing the 3 types of medical career transitions.How to transition to a non-clinical careerHow to choose your area of medical specializationSelf-Renewal, work-life balance, and the unique balance challenges of students and traineesThe essentials of landing your first jobHow to dissect and interpret employment agreementsHow to select a financial advisor and professional support teamLearn the essentials to master: Insurance policies, profit sharing plans, 401K and 403b, debt reductionUnderstanding retirement plans and creating an investment planRelief from fear of the unknown when experiencing or surviving a malpractice lawsuitRecognizing and knowing how to deal with impairment in a colleague or yourselfPractical advice on marketing and practice promotionPROTIREMENT: the proper approach to retirement planningKnowing how to wind down or sell a practice or partnershipWhat comes next: creating joy and meaning after practiceFrom the day you enter medical school until you take off the white coat, this book will guide you to be career-resilient, sustain practice success, and enter an exciting and fulfilling retirement without financial worries.

Physician Employment in a Large Organization is Not for Everyone.This leading edge book is a guide for unwinding an unhappy hospital employment relationship and reestablishing a private medical practice. Designed for employed physicians (and their administrative staff and advisors) who are searching to regain independence or control over their practice of medicine, Choosing Autonomy: The Physician's Guide to Returning to Private Practice, gives you:An understanding of how to evaluate the substantial risks returning to private practice entails in today's environment. Insight on how hospital employment of physicians is repeating the same cycle as in the 1990's, how this cycle works and its implications in your decision-making and negotiations.Strategies to evaluate your options, negotiate around legal barriers and develop financial projections critical in assessing the feasibility of leaving employment and striking out on your own. Examines legal considerations that may prevent you from leaving your current job. Insight to creative financing options, availability of financing sources, techniques and alternatives. Provides a comprehensive start-up checklist and worksheets to aid in developing financial projections. Provides simple and concise success factors to monitor during the critical early stages of start-up. "e;The checklists and financial proforma worksheets alone are worth the price of the book!"e; Physicians, minimize risky decisions by reading this book before you make a move! Hospital CEOs and executives will find this book useful as they seek to understand the perspective of physicians they employ. For medical practice consultants, the book provides a transfer of knowledge necessary to successfully practice in this growing area.

CMS has a way of giving you 1000 puzzle pieces, without giving the clear big picture. This book helps put all the pieces together.Finally! A decoded, organized, easy-to-read, concise, and detailed reference and teaching tool for MIPS with everything you need to be successful for all physician practices! A must read for practice managers, administrators, executives, or clinicians navigating MIPS, Health IT Consultants and anyone interested in the details of the CMS, Merit Based Incentive Payment System (MIPS).This practical, action-oriented book by Joy Rios, MBA, CHTS-PW (in print or eBook) is a comprehensive guide to all MIPS program categories. This book will help stakeholders navigate the MIPS program and its nuances in easy to understand terms to help achieve MIPS program success.In the current landscape, it up to the practice employee to do the research and understand the program. Rather than aggregating all of the information that is available online, let Joy Rios and this book do it for you - using this guide will take the pressure off you and your staff members! You will enjoy a sense of empowerment in being able to take the information in the book and apply it directly to your practice - to have more meaningful conversations with EHR vendors, billers/coders, etc.Healthcare is moving from a pay-for-service model to a pay-for-performance model. Many - in fact, arguably most - healthcare professionals do not understand how this will happen. Your Ultimate Guide to MIPS, 2018 Edition gives you a full spectrum of content.

How Do the Most Successful Medical Practices Keep Up with Changing Times?Healthcare practices. Uncertain times. Practices are under pressure to accomplish more with fewer resources, while facing new regulatory demands and other changes that compete with the responsibilities of running a practice.How do the most successful medical practices excel in this constantly changing practice environment?The wait is over. The much-anticipated 3rd edition of SECRETS OF THE BEST-RUN PRACTICES shares practical solutions for medical practices seeking to simplify business processes, maximize efficiency, and improve profitability —all while putting patients first.Fully updated, SECRETS OF THE BEST-RUN PRACTICES delivers timely solutions for the critical challenges that medical practices face every day—from front desk service, to workflow efficiency, to effective billing and collections, to preparing for future challenges.As in previous editions, author Judy Capko uses case studies from practices large and small to illustrate real-world practice management problems and their solutions."Physicians and practice managers appreciate hearing stories of practices like their own and finding straightforward solutions to profitability problems, says Judy Capko. The 3rd edition of SECRETS OF THE BEST-RUN PRACTICES empowers administrators and physicians to leverage the know-how of the best run practices."Imagine: A practice where mastering the appointment schedule resulted in reducing no-shows by 70% and decreased payroll overtime cost by $60,000 per year A practice that doubled time-of-service collections within 30 days once staff members were retrained? A simple formula for determining the hassle factor in dealing with 3rd party payers. How an amazingly productive physician generated $600,000 more in revenue than the national benchmark for his specialty. How a practice used a team approach to get exceptional results from their billing service.By reading Secrets of the Best-Run Practices you will learn how to: Improve time-of-service collections to increase practice profitability Proven techniques for appointment scheduling, increasing patient satisfaction Discover outsourcing possibilities that improve practice performance Learn the key components of a practice "Turnaround" plan that achieved a stable a profitable footing Keep-credit card numbers on file – and use virtual cc payments. And How to do it properly Tips on an easy way to conduct random chart audits Discharge a non-compliant or difficult patient and protect the practice from liability Leverage your patient portal to smooth out workflow Improve your efforts to secure data with no-nonsense info on the new world of patient data security and HIPAA BONUS! The NEW 3rd edition includes 46 downloadable ';toolbox' forms (in Word and in PDF) designed to help you manage your busy practice. These forms can be customized for any practice, and include an assortment of forms specifically for Human Resource Management.