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The Ultimate Sales Framework for Achieving Business SuccessSales enablement is no longer the new kid on the block. Having grown rapidly in recent years, it¿s now considered a best practice at many sales organizations. But there¿s little alignment across the sales profession on what sales enablement is or how to achieve it, nor is there a formalized strategy on what a sales enablement practice is or requires.In his new book The Building Blocks of Sales Enablement, sales enablement expert Mike Kunkle addresses these issues and presents a proven approach that both supports sales talent and achieves true business results. Kunkle lays out an easy-to-follow structure through the concept of building blocks, interconnected by systems thinking and supported by a consistent cadence of training, coaching, and content. Comprehensive and versatile, this book is for senior sales leaders and sales enablement leaders who are starting or evolving a sales enablement function as well as for struggling sales practitioners to use as a diagnostic tool and road map. Chapters detail how to use each building block, with reflective questions and guidance for creating your own analysis and tools. The book also includes a chapter on sales onboarding, separate chapters on how to integrate communication and support services, and recommended resources. Impactful sales enablement projects are basically change management initiatives in disguise. Use the building blocks framework to navigate challenges, measure successes, and determine a path forward to improving business outcomes.
A successful personal brand is based on authenticity. In the book, branding pioneer William Arruda guides you to discover the questions that will help you uncover your brand and the methods to master delivering your unique brand value, both in person and virtually. Branding isn't about being famous, Arruda says; it's about being selectively famous.
ATD's Organization Development Handbook is a tactical, hands-on book for those in learning and development (L&D) looking to make that first step into organization development or those who are a one-person band doing both.
Ignite Online Events and Virtual Training with the Use of Well-Designed and Facilitated ActivitiesCreating outstanding virtual meetings, webinars, and training programs has always been challenging for novice and experienced instructional designers and facilitators alike. Virtual learning experts Kassy LaBorie and Tom Stone understand that the need to interact and engage is more important than ever, as online collaboration becomes the norm rather than the exception.In this new, updated edition of Interact and Engage!, the authors offer more than 75 activities as well as tips and strategies to help you create effective online learning and masterful meetings and webinars. Activities range from warmups and icebreakers to closers and celebrations, and everything in between. LaBorie and Stone cover advanced features and techniques and guide you on how to convert or create your own online activities, no matter what technology you are using now or in the future. An appendix presents two capability models for the positions of virtual facilitator and producer.
Improve the Impact of Your FacilitationFacilitation is about mastering how to deliver an engaging learning experience, all in the effort of improving workplace performance. It¿s also about developing your unique approach and building confidence in it so you can achieve your facilitation goals. In Facilitation in Action, four master ATD facilitators open your eyes to the range of facilitation methods and techniques and help you find your authentic training style.Authors Carrie Addington, Jared Douglas, Nikki O¿Keeffe, and Darryl Wyles provide tips, lessons, and stories rooted in hands-on application, from experiences leading ATD¿s education programs and delivering training in industries from government and healthcare to marketing and beauty. Learn how to develop a facilitation mindset that identifies what learners need to be successful before, during, and after training. Explore how to adapt your facilitation across various modalities and how to be prepared when you must pivot in the moment. And, dive into the importance of empathy, inclusion, feedback, and performance to facilitation.This guide takes both new and established facilitators on a journey of honing training delivery skills, and demonstrating agility for the benefit of the learners, the organization, and themselves. The chapters are structured around actual questions the authors have received over the years from learners in ATD Education¿s train-the-trainer sessions. Each chapter concludes with invitations and moments of reflection for the reader as they consider their own development as a facilitator.
Elevate Your Work and Relationships Through Conscious AccountabilityResults and relationships¿managers and leaders no longer have to prioritize one over the other to build a culture of exceptional accountability. You don¿t have to choose between being the hard-charging task master and being the easy-going people pleaser. By expanding your awareness to create deliberate intentions, take informed actions, and be responsible for your impact, you can achieve better business outcomes and experience greater satisfaction in doing so.In Conscious Accountability, Yale professors, psychologists, and leadership consultants David C. Tate, Marianne S. Pantalon, and Daryn H. David invite you to think about yourself and your working relationships more completely and integrate a practice of conscious accountability in your daily life. A forward-thinking approach to realizing organizational and team goals, conscious accountability can help you move beyond traditional ways of engaging with your employees, team members, and peers. The impact will be transformative.To help you develop the skills and the mindsets of conscious accountability, this book introduces a straightforward and powerful CONNECT framework that gives you the tools you need to better relate to everyone in your professional (and personal) life, build trust, and motivate yourself and your colleagues for greater outcomes. Step up your game by following the seven practices of conscious accountability¿creating clarity, opening up engagement, nailing it, noticing, exchanging feedback, claiming it, and trying again. You will connect more closely to others, put people in a position to succeed, elevate and distinguish yourself, and generate excellence everywhere you turn.
The complex and ever-changing nature of today's - and tomorrow's - workforce demands that all involved in talent management rethink how to attract, engage, and grow future talent. This forward-looking handbook captures talent management's evolution from a series of transactions to a fluid process that includes talent development.
Start, Build, and Navigate Your Training and TD CareerATD¿s Handbook for Training and Talent Development is the premier resource and compendium of everything a training and talent development (TD) professional needs to know to start, build, and navigate a thriving career. Now in its third edition and grounded by the Talent Development Capability Model, this is more than a revised volume. This edition offers an up-to-date view of the growing roles of talent development professionals, our changing world of work, and the critical need for business alignment. Edited by Elaine Biech, the third edition is divided into eight sections comprising 57 chapters authored by 100 expert practitioners¿the brightest thinkers in the field¿who share foundational and advanced perspectives and information. The Handbook dives deeply into growing professional expertise and personal skills, virtual learning and remote work, trends affecting TD, managing organizational and career change, growing roles in TD, and understanding organizational impact and business alignment. Fifty online tools are available to download, and there is also a glossary and references.TD professionals, keep this practical, companionable volume close by; it¿s the reference you will always turn to.
Surpass the Basics of Virtual TrainingAs virtual training continues as a go-to, effective learning option, and platform providers improve functionality, trainers and facilitators need to take their skills to the next level. Written by expert facilitator Diana L. Howles, this book goes beyond the basics of virtual training and online synchronous instruction, providing in-depth insights into advanced challenges. Next Level Virtual Training introduces the Virtual Trainer Capability Model, which identifies eight areas of expertise for the top virtual professional. A train-the-virtual-trainer resource, this book will guide you developing the specific knowledge and skills to facilitate online interactivity, manage multitasking, be technically fluent, oversee logistics and troubleshooting, leverage your voice, and engage virtual learners. Importantly, this book is about actionable tips, strategies, and techniques rather than the technologies. Inside yoüll find comprehensive chapters on developing on-camera competence; applying learning experience design to live online learning; and preparing for the combination of onsite and online learners together in a post-pandemic hybrid work environment.Whether you are a virtual trainer, a live online facilitator, a synchronous educator, an online adult education instructor, this book is for you. It is also for designers, developers, evaluators, and producers of virtual learning.
Shows you how a shift in your own attitude can attract not just the right job for your background and/or work history, but also attract work that will be meaningful to you as well. This book features the premise: meaningful work is available to anyone willing to adopt the right mindset and attitude.
Offers an insight into the business of organizational learning. From e-learning, to learning management, to leadership programs, to research and the value of consultants, this book exposes the prevalent myths and offers the counterweight of reality and real world practice.
Make DEI Training Foundational in Your OrganizationWhen done well, diversity, equity, and inclusion (DEI) training creates space for courageous conversations that acknowledge hard truths around systemic inequities and explores topics that touch on people¿s vulnerabilities in all facets of their lives. For those of you who do this work, there has not been a clear path to follow for making progress. As a DEI trainer, you have forged your own way and learned as you went. With Diversity, Equity, and Inclusion for Trainers: Fostering DEI in the Workplace, the need for DEI trainers to go at it alone comes to an end. Expert facilitator Maria Morukian provides the guidance you need to develop the knowledge and skills required for DEI training. Morukian covers the historical underpinnings and rationale for DEI work; takes you through the process of organizational assessment, design, and delivery; and offers strategies for embedding DEI and promoting sustainability through collaborative practices and dialogues, allowing you to develop and understand your own identity lenses and biases. Reflection questions and worksheets are included in every chapter.
Designed to improve your measurement capability and advance the measurement maturity of your organization, the Measurement Demystified Field Guide is the bridge to defining your organization's L&D measurement and reporting strategy. It provides a refresher on the talent development reporting principles framework and on measurement strategy.
Part of the ATD Soft Skills Series, Creativity in Talent Development offers a purposeful and practical way to become more creative. Creativity and innovation experts Donna Porter and Nancy Tennant guide you through a creativity journey and development process to help you rediscover your curiosity and grow your abilities.
Considers what it means to influence in general and in the TD context; how to use your ability to influence tactically and strategically; how to overcome barriers to success; and how you can be more impactful and empathetic.
Addresses the many opportunities and challenges talent development professionals face in the healthcare space. Maximize the impact of your work and improve your abilities to deliver the best care possible to your patients.
Julie Winkle Giulioni offers you a new approach for developing your employees' careers and helping them thrive in a company when promotions are not readily available. You will gain a new perspective on career development and practical tools through an easy-to-apply framework of seven alternative dimensions of development that will engage your employees.
Develop Your Teamwork SkillsTeamwork allows us to engage in important work, and teams hold immense power. Those on teams share perspectives, brainstorm ideas, and produce results beyond what¿s possible alone. With organizations relying increasingly on teams to deliver impact, teamwork skills are needed more than ever.Part of the ATD Soft Skills Series, Teamwork in Talent Development is for talent development professionals who serve as team leaders or team members and wish to improve their collaboration abilities, build successful teams, and maximize their team performance for solving business problems, meeting learning needs, promoting culture change, and more.In this book, you will learn what teamwork means, why teams and teamwork skills matter, and how to overcome common challenges related to teaming. Organization development expert Thane Bellomo introduces a model for how you can form teams and develop your teamwork skills. It starts with framing the work around clear and important goals. This positions you and the team to encourage curiosity and build trust while you embrace conflict and engage in (healthy) conflict. Included are detailed takeaways and advice for applying the concepts.Other books in the series: Emotional Intelligence in Talent Development Adaptability in Talent Development Creativity in Talent Development Influence in Talent Development
Boost Your Adaptability Adaptability is a critical skill for leadership capability, career potential, and working relationships. Therefore, it is vital for talent development (TD) professionals who face countless situations that test their ability to adapt—from reacting to unplanned modifications in the training they design, to implementing new learning technologies, to adjusting to their organization’s shifting needs.Part of the ATD Soft Skills Series, Adaptability in Talent Development will empower you to build career resiliency by matching your technical expertise with newfound soft skill abilities. TD expert Esther Jackson takes you through a process of raising your self-awareness and developing an adaptive mindset. This means embracing feedback, recognizing your mistakes, and turning them into learning and development moments. You will discover ways to get out of your comfort zone, welcome chances to innovate or disrupt and embrace new projects. By the end, you will be equipped to level up your TD efforts and adapt your career for whatever comes next. Included are guiding questions and tools to build your adaptability value proposition for whatever TD role you may hold.Other books in the series: Emotional Intelligence in Talent Development Creativity in Talent Development Teamwork in Talent Development Influence in Talent Development
Enhance Your Emotional IntelligenceEmotional intelligence is about people. And so is talent development (TD). For TD professionals to succeed, they must be comfortable with all aspects of working with people. The best tool for their success is emotional intelligence.Part of the ATD Soft Skills Series, Emotional Intelligence in Talent Development is your resource for developing your emotional intelligence skills. Expert Patrick Malone explains emotional intelligence and explores its five dimensions: self-awareness, self-regulation, motivation, empathy, and social skills. He examines why emotional intelligence matters to the self, to organizations, and to your business, along with the barriers you face when building these competencies.While improving your emotional intelligence can seem daunting, Malone demonstrates that developing strong emotional intelligence is attainable by examining real-world challenges that TD professionals face. Learn how to manage the stress of constantly doing more with less; focus on one task at a time and do it well; effectively communicate your message; and identify and address conflict.Included are reflection questions and exercises to practice and test your development.Other books in the series: Adaptability in Talent Development Creativity in Talent Development Teamwork in Talent Development Influence in Talent Development
Provides comprehensive instruction for professors, instructors, and students of instructional systems design who seek a professional and proven design method in an academic foundation. Written by long-time practitioner, this book offers practicality with a strong theoretical base to answer the questions of why designers do what they do.
Developing frontline managers is key to an organisation's overall health and prosperity. The latest book in ATD's Workshop Series, this offers trainers of all expertise levels the tools and strategies necessary for delivering powerful professional development training for frontline managers.
Makes the case that it's time to reorient learning and development (L&D), take a more proactive role in enabling the workforce, and create a new framework for developing skills and capabilities. L&D leaders must realize theirs is one of the most critical business functions and must be appropriately funded and resourced.
Offers a simple yet elegant periodic table of learning elements modeled on the original periodic table of chemical properties. Washburn's elements are metaphors for the tools and strategies of the field of learning design; when they're combined, and under certain conditions, they have the potential to create amazing learning experiences.
Offers the crucial tools you'll need to help your workshop participants master the skills that drive performance. This book focuses on delivering virtual training and workshops with practical, road-tested strategies and tactics for use at all levels of your organisation.
Learning science is a professional imperative for instructional designers. To create effective learning experiences that engage, we need to know how learning works and what facilitates and hinders it. Learning Science for Instructional Designers distils the current scope of learning science into an easy-to-read primer.
Offers practices and approaches to help you and your organisation roll out, receive, and manage change effectively. Specifically, Kathryn Zukof shows that you need to manage the process (or the 'hard') side and the people (or the 'soft') side of change and find the sweet spot between the two.
Guides you through the production knowledge and skills a trainer needs to master the production of virtual events while delivering engaging training, productive meetings, and captivating webinars - from how to prepare the technology and content beforehand to how to run everything smoothly.
Describes the benefits, uses, and risks of AI technology and offers tools to strengthen and enhance learning and performance programs. In layman's terms, Margie Meacham demonstrates how we can free time by employing a useful robot ""assistant"", create a chatbot for specific tasks, and build personalized coaching tools from AI-processed big data.
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