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The focus of this book is to equip personnel in the hospitality trade with the laws governing the industry, so as to help them avoid fines, imprisonment and endless litigation and thus save many from defamation and potential insolvency.The pursuit of law and order has led men to sit down four times to re-order the world; the treaty of Westphalia - after the thirty years' war, the Vienna convention - after the Napoleonic wars, the Paris declaration - after World War One and San Francisco - after World War Two. Also, in the long march of mankind from the cave to the computer, law has played a central role in times of chaos - to bring stability, and also in times of stability - to bring progress. Law exists to bring order in daily activities and behaviour. As such the search to fashion out a body of law to regulate activities and define what is permissible and forbidden cannot be overemphasized.Law itself consists of a series of rules regulating behaviour and reflecting to some extent, the ideas and preoccupations of the society within which it functions. Law is the element, which binds communities and business entities like hotels and guest houses together in their adherence to recognized values and standards. To help increase global tourism receipts, the hospitality industry must continuously instil in their daily operations, canons and laws of the trade. Lucidly, unambiguously and with no equivocation the author has laid out all the laws in the hospitality industry in clear terms, including the use of diagrams to create a mind-map for pictorial illustrations and to offer a deeper understanding. The law, rights and liabilities in the hospitality industry have been covered under subject themes like: contracts, misrepresentation and procedure for the acquisition of property, food regulation, employment and the doctrine of respondeat superior. It also considers perceived potential and actual or legally recognized negligence at the workplace and how to avoid them. There is also the adherence to health and safety laws, which every employer and employee in the industry must abide by. Case histories and questions on the law of contract have been added as a bonus package. In the light of the aforementioned areas covered by the scope of this book, proprietors in the hospitality industry, managers, receptionists, housekeepers, stewards, maintenance and those who handle health and safety issues in hotels, guesthouses, apartments and all forms of commercial accommodation will find this book worth purchasing and reading. Tour operators and travel agents will also find this book useful; some pages have been devoted to the law of agency; which specifically delves into the law regarding tour operations and travel agency. Business owners and organizations will find reading of this book quite refreshing. Provisions of what to consider when setting up a limited liability, private and public companies have all been discussed here. Students in the hospitality industry will also see this book as an important resource material; it offers clear and simple definitions to terminologies in the field as well as case histories and questions to help them prepare for examinations. May the reading of this book help to instil the respect, practice and knowledge of law that upholds the way in the industry. May it make ignorance of the law of the hospitality industry a thing of the past. Finally, for the curious mind that craves law and order, it certainly will rekindle your reading pleasure. The book "LAW GUIDE FOR THE HOSPITALITY INDUSTRY" remains a priority and a must read for operators in the hospitality industry and all those who aim to grow and own a business.
This book is written for the New Children (current and upcoming generation) and for their Parents and Relatives. The readers can follow the main characters - Suzy Grandma and her Grandchildren - on their journey towards achieving self-knowledge and self-realization. The purpose of this book is to open up yourself to a new way of thinking. Only the person, who is conscious of their own spiritual functioning, and understands his or her emotions and feelings, can become less vulnerable to the outer world and live a meaningful life. Happy reading and happy thinking! Love, V.Jean
Born in Bentwood, Essex, the author Ted Bailey was sent to a boarding school in Croydon, just before he was seven-years-old.In those early schooldays, he was very small compared to most of his fellow pupils. There was some bullying which was difficult to avoid as a boarder. Also, he positively hated organised games, especially football outside in the winter. As they were compulsory, unfortunately, there was no getting out of them. Being useless at all sport, he was always the last pick for any team as he stood shivering alone. When finally picked he would hear the muttered groans: 'Oh no, not him again'. It was humiliating.One freezing February morning, everything suddenly changed for him. The dreaded football was off because of iced up pitches. 'Great!' he thought. But no, the alternative was as bad: some races around the rough school cinder track. No better! However, this session produced a startling outcome. A whole new direction in his school life followed this, which had long term results.
This personal memoir attempts to set out a blueprint for new NHS hospitals, alongside a commentary about a recent experience as a Trauma inpatient and outpatient in a large failing London teaching hospital which highlighted some of the difficulties and frustrations facing patients. This took place during the NHS's struggle with the Covid pandemic. The buildings and facilities within which patients are treated and staff have to work are so important to the wellbeing and successful outcomes for all concerned, but are too often ignored. This book suggests a hospital building-led strategy to restore trust and to tackle the need for improvements for patients and staff. This approach was tried before between 1970 and 1995. Then it was possible to show how new hospital buildings could promote change and innovation. Now is the time to try this again as the climate for change feels similar to that of the 1970s. A political will to sort out the NHS is essential. The NHS and its staff are in desperate need for action to deal with the backlog post- Covid.The book includes personal records covering the time spent as an inpatient and the long road to recovery, using WhatsApp messages, emails, letters and commentary. Alongside this is a description of a fantasy concept for smaller hospitals to provide a post Covid blueprint to help reduce the number of people waiting on the NHS for a surgical or medical procedure. It provides an insight into subsequent efforts to engage with "the powers that be" to improve the experience for future patients.
Policing Henley-on-Thames from Parish Constables to the formation of the Oxfordshire Constabulary in 1857 shows the progression from the hue and cry system required from every eligible citizen through to the duties of the parish constables selected annually from the population by the town Mayor, regardless of their wishes, to a more professional police in the small market town of Henley-on-Thames. The names of those private Henley citizens who were selected to carry out the duties of constable, are known through surviving records,newspaper reports and Assize and Quarter Session trial records. Parish Constables were expected to carry on their trade whilst being called upon at any time to fulfill their policing duties. Their only reward were expenses, being paid by the victim of crime, once a successful prosecution was obtained. Reporting to the towns Justices, these Henley constables maintained law and order in the town, dealing with diverse offences of Murder, Assault, Burglary and Larceny, with sentences resulting in imprisonment, and on occasions transportation to Australia, or the death penalty.In 1830 the corporation decided that the town needed a more 'professional' police force which resulted in two salaried constables, serving for more than the one year of previous parish constables.One resident, Henry Stephens became the longest serving Henley constable from 1834 to 1862 and was regarded as 'our active constable' in local newspapers. A hero by todays standards he relentlessly pursued criminals bringing them to justice for over a quarter of a century, only to die a pauper.This book lists the names of many of those who served as constables in the town from the time of Frankpledge in the fourteenth, up to the formation of the Oxfordshire Constabulary in 1857, and those officials and townsfolk their duties bought them into contact with.
In this book entitled 'Trapdoor Tales', children of reading age will enjoy these tales of mystery, and unexpected endings.The Midnight Party is about Peter and his adventures with the fairy folk.The House of Sweets tells a tale about a poor family who suddenly become rich.On the Bendy Road to Happily ever After, life is not exactly what it seems to a spoilt princess.Princess Jizzybelle is the magic child who was born to a King and Queen, desperate for a child.Rabbit Girl is the story of two girls: one human, and the other, not.The Mysterious Beautiful Woman arrives in a town and has a rude awakening.All That Glitters shows how all is not what it appears to be.The Boarding School of Mysteries follows the adventures of three boys in a college, built on haunted land.The Night Before Halloween, the bonus story in this book, tries to determine what is real and what is not.
My Doddy, Diddymen and Knotty Ash Poetry¿is a collection of poetry dedicated to the author's boyhood hero, the amazing Sir Ken Dodd, his funny Diddymen and the wonderful magical World of Knotty Ash. The 190 poems written for this book are humorous, nostalgic, mythical and at times very touching...a bit like Doddy's unique act when you come to think of it! So, jump on board the Happiness Train and travel to various Happy Doddy locations across the Country. Read all about the secret UFO landing in Knotty Ash...the Aliens who soon discovered how to use their dormant Chuckle Muscles! Visit Dicky Mint Lane, Little Bongs, the Jam Butty Mines, Treacle Wells, the University of Comedy, Happiness Hall and lots of other unique tourist attractions in Knotty Ash, including The Sir Ken Dodd Museum! Lots and lots of lovely pictures and some wonderful original artwork¿provided by Doddy's very talented fans are also included in this publication! Donations from each sale of this book will be given to the Children's Air Ambulance Registered Charity.¿ Thank you very much for your kind support.
Set in the fictional former mining village of Brodworth some ten years after the closure of the local pit, SCRAP tells the story of fifty-year old former miner Phil Steele's attempt to once again earn an honest living and recover his pride and dignity. Phil is still struggling to find a new purpose in life following the closure of the pit and fears being thrown on the scrapheap. He is not the man he was and this is affecting his family. His wife, Deb, is frustrated and is pursuing her own dream of owning and running a café, with or without his support. His unemployed son, Gav, has shown little interest in joining a father-son plumbing business, preferring instead to earn 'easy' (probably illegal) money with his mates doing 'a bit of this and a bit of that'. Phil clings to the past, as a member of a mining community, by retreating to his garage to work on his classic BSA Golden Flash motorbike - a restoration project he started just weeks before the miners' strike began. The bike is the last remaining symbol of the hope, pride and dignity he had as a young miner. Now, in the final week of his training course, he has a violent encounter with an old enemy from his days on the picket line. This leads Phil to acknowledge that his inability to move on from his past life has made him self-centred and endangered his own and his family's safety.
Freddie finds out, with the help of his dad, how organ donation can bring some good from the bad. Join Freddie and his dad as they discover how organ donation can make something special happen when someone loses a loved one.www.markjamesbooks.co.uk
Can you be sure of what is real?For almost seventy years Jetaru Dark has been living inside a simulation. In a cabin, deep in the Infinite Forest, she waits to awaken back into her real life.But one day two teenagers knock at her door, causing her to leave the forest and make her way to a village beside the sea; there, she comes to see that her concept of what is real and what is not, may not be accurate.This is the second book in The Variables Collection, but the collection can be read in any order.
The Magician's Plot is a fairy story and cautionary tale, written in the style of a narrative poem.The supernatural beings, who control the events and outcome of this story of good versus evil, are found in the forms of the evil magician and the angelic protector.In their cottage home, a young family is happily going about daily life. Unbeknown to the mother, father and daughter, their laughter is heard by an evil magician who can't stand the sound of such joy.The magician plots to destroy their happiness by stealing the girl away from her mother and father. He waits until the father - who has warned his daughter not to leave the garden - has gone to work, and then transforms himself into a huge and magical butterfly. The girl, who is playing alone in the garden, is captivated by the beautiful creature; forgetting her father's warning she follows it deep into the woods.A robin that frequents their garden flies to warn the young father, who, sensing that his daughter is in danger, hurriedly follows the tiny bird, hoping to find and save her.Meanwhile, her mother has discovered that her daughter is missing and begins a desperate search for her child.The magician reveals his true identity; a spell is cast and someone is left alone.Will the spell be broken and the family reunited, or will the magician be one family closer to achieving his wicked goal of stealing love and joy from the world?The answers can be found in The Magician's Plot.
Clarence is a happy little owl that lives with his family. He spends his nights hooting away and eating his favourite owl treats.But one day Clarence wakes up and finds that he can't hoot any more. Instead of a twit twoo he can only growl like a bear.Poor Clarence doesn't know what to do. He feels very unhappy about the sound that he is making and can't understand why his happy hoot has gone away.With the help of his family, Clarence realises that nobody feels happy all of the time and it is actually ok to not feel ok.Will Clarence get his happy twit twoo back or will he only ever be able to growl?The Owl Who Could Only Growl is a story about learning how important it is to express your feelings.
Recognising the significant number of procurement fraud and corruption risks that can impact an organisation - including roles and people who have the potential to influence or manipulate projects and the procurement life cycle that might include a lack of trained personnel, procurement and financial controls, and compliance measures in place - can undermine the design and implementation of an anti-corruption and counter procurement fraud approach. Since procurement fraud and corruption continue to develop in scope, scale and creativity, the risks, typologies and routes to mitigation should be regarded as part of a constantly assessed and updated approach.Creating an anti-corruption and counter procurement fraud approach should provide an awareness of the criminal risks within an organisation's procurement and associated processes and reinforce the importance and vital role of leadership, ethics professionals, staff and other stakeholders in building an anti-corruption culture to protect organisational revenues and reputation.The 4-pillar framework approach to counter procurement fraud contains 16 steps to identify and prevent corruption and procurement fraud risk. It examines how a risk mitigation framework created with a foundation of education, data collection, risk assessment and a coordinated response and change management process can help identify and mitigate risk. Planning and following this approach one step at a time, collecting all available data, will assist in assessing the challenges and performance measurement in each area and help create a strategic response to identified risk.
A Gravedigger's tales is a fascinating look into the life of a village gravedigger, and the trials and tribulations that frequently beset this intriguing, but little known profession. In this, the author's second book he recalls digging out the wrong grave to working in a somewhat spooky churchyard. From a Halloween prank that terrified a colleague to embarrassing cock-ups and a floating coffin. About the authorIan lives with his wife Alison and Wag the dog in Swinderby, Lincolnshire. He's been traditionally hand-digging graves for 28 years and has dug over 3,384 graves in Lincolnshire and Nottinghamshire.
From Me to You is a true love story of the 'Swinging Sixties' told through letters written between October 1965 and August 1968. A seventeen-year-old boy who lived in Blackpool met a seventeen-year-old girl from Accrington on a night out at the Blackpool Tower Ballroom and became penfriends. When they both went on to live in Liverpool, the relationship developed into something much more serious. Just another soppy love story? Probably - but a rather heart-warming one!
The purpose of this book is hopefully to make people aware of the future of this wonderful planet of ours. Yannis Vadakastanis is a man that was born on the Greek island of Zakynthos and at a young age became aware of the plight of the loggerhead turtles better known locally as caretta caretta. He then decided to try and help these wonderful animals that were here before the dinosaurs. For the last thirty years plus he has been building a centre in Gerakas Zakynthos, but this book is not just about him, it is about the wildlife, flora and fauna that live on this island that are struggling to survive now that tourism is deeply rooted on the island. the problem with discarded rubbish, not just here is a massive worrying problem all over the planet and should be a concern for everybody that lives on it! The greed for money and profit are guilty of destroying wildlife faster than we can ever imagine. Just think of the Amazon forests that are being destroyed daily and not forgetting the lust for palm oil. Every living thing has the absolute right to live peacefully and safely on this planet, "not just us". We can and should all live in harmony, nature has no problem taking care of its own, so what gives us the right to decide that we can destroy the planet. We are the only species on this earth that seem to think that we have the right to do so, and we are the only ones that can save it. if we decide to ignore it, then there will be nothing for the future. I hope that if after reading this book it will help you realise that this is not fiction but fact. " It's up to us, do you really want a paradise lost". The author Michael james Elves...
Teaching children the importance of an abundant mindset is essential in raising a generation of successful and confident individuals. An abundance mindset involves the understanding that there are countless opportunities and resources available to help reach success. It encourages an attitude of gratitude, seeing the positive attributes in each and every situation. Even when faced with adversity, an abundant mindset can help us cope with challenges by finding creative solutions. As parents, we can instill this valuable lesson in our children so that they grow up feeling empowered to create their own paths to success. The stories in this book were created to help children (and adults) develop an abundant mindset while also enjoying a great story.
This inspirational autobiography opens a window on the uniquely individual life of Vadim Muntagirov, one of the most celebrated dancers of our time.Vadim left home aged 10 to enter full time ballet training, arrived at The Royal Ballet School via the Prix de Lausanne aged 16 with no English, was cast as Albrecht in English National Ballet's Giselle aged 19 and danced Siegfried in Swan Lake at The Royal Albert Hall to considerable acclaim less than a year after graduating. Since then, with an expanded repertoire as a Principal with The Royal Ballet and in parallel demand as an international guest, Vadim's early promise has translated into a stellar career. Nicknamed Vadream, he is hugely admired and very much loved by audiences at home and abroad.Vadim's story affords a real insight into the intense work and level of commitment needed to rise to the top in ballet - and stay there. It enables readers to see the experiences which have shaped him, including the lasting effect of separation from his family, his rigorous early training, his discovery of a world beyond his homeland, and the unstinting support he has received in his adopted country as a student and during his years in the profession.This is a book which looks 'behind the scenes' and 'beyond the interviews' to reveal what is involved in becoming and being a Principal dancer, including the privilege of working with many ballet luminaries, the more informal moments, and the many etceteras which come with the job.But Vadim makes it about so much more than the daily 'ins and outs' as he shares his reactions, thoughts and emotions in a way which allows others to get to know him as a person.
This is a literary thriller about domestic violence and complicated family relationships.The story is set against the backdrop of the emigration story of a Dutch couple in the 1960s. They leave for the other side of the world virtually unprepared; they know hardly anything about life in Australia. Their first port of call is the Bonegilla Migrant Camp, where they stay only a few weeks. After leaving the camp, they try to build a good life in Port Augusta by working hard. Things go well for them financially, but they do not have a happy marriage and they return to the Netherlands after a few years with their two infant children. The husband turns out to be a tyrant who does not hesitate to impose his will on his wife and family, but for many long years, the outside world cannot or will not see what is going on.The main character is Kiki, the daughter. Events in her life are explained with earlier episodes of family life, which are told in a detached way, as if these episodes had nothing to do with her or her family.Over time, however, she becomes more resilient. She moves to Amsterdam, away from her family, in an effort to be free, but this proves difficult.There is a baffling climax and a surprising end to the story.
This is the story of a man who, coming from a privileged, aristocratic and military background, joined the Royal Air Force.¿Serving his country for more than 50 years in the Royal Air Force, the Foreign and Commonwealth Office and the Civil aviation industry.¿He went on to face great danger, espionage, love and eventually marriage. He also witnessed aviation history being made... Authenticity and realism are accurately confirmed. Air Commodore Guy Davenport DSO AFC epitomises the men who serve Queen, now King, and country, in the oldest and finest Air Force in the world. Certain names have been changed to protect identities. This book adds the real meaning to the classic words of the Royal Air Force motto.¿¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ ¿ Through Adversity to the Stars.
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