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The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers?
Capture their attention-and keep it! With the rise of digital media, you'd think it would be easier than ever to be heard. Yet, most messages fail to cut through the clutter. To stand out today, you need to start with your brand. Brand Now uncovers the new rules of branding in our complex and chaotic world.
Insiders agree: a company's most profitable growth strategy is to cultivate customer loyalty. Learn the proven anticipatory customer service approach that fosters happy customers and a healthy bottom line for your organization.
Business ventures don't have to be inherently risky. Discover inside secrets, proven tactics, and sure-bet opportunities from one of today's most established entrepreneurs.
Unlock hidden business opportunities when you understand the upside of Boomers, Gen Xers, Millennials, and other generations, and how each is impacting markets and economies in their own unique way.
The Power of Charm gives readers proven ways to become more captivating and persuasive in any situation. With his trademark directness, Tracy shows readers what charm can do, and how they can use simple methods to immediately become more charming and dramatically improve their social lives and business relationships.
Whatever your position is on Black Lives Matter, defunding the police, and equity in law enforcement, former police chief Carmen Best shares the leadership lessons she learned as the first Black woman to lead the Seattle Police Department---a personal insider story that will challenge your assumptions on how to move the country forward.
This book will show you how to get what you want, especially if you think getting what you want is impossible.
What can you learn from the most successful companies in the world? The Spanx Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled entrepreneur Sara Blakely to dominate the shapewear industry and become a billionaire.
Two of today's most respected world-changers, leadership expert Maxwell and global development leader Hoskins, share their real-world experiences helping to transform millions of lives, communities, and businesses around the world to show people how to be the change the world needs and help others do the same.
Learning to become a dynamic speaker is as easy as learning to ride a bike! In Speak to Win, premier speaker and success expert Brian Tracy shares his most powerful presentation secrets and time-tested tricks of the trade that readers can use to become the powerful and persuasive speaker he knows they can be.
Art-preneur is a creative call-to-arms for the aspiring professional artist, with an unapologetically feminist tone. Miriam Schulman challenges readers to become bosses of their own art and to take charge of their destiny.
Don't make another business deal until first reading this definitive guide to getting them done right.
Mission Transition is an essential career-change guide for any transitioning veteran that wants to avoid false starts and make optimal career choices following active duty.
From executives complaining that their teams don't contribute ideas to employees throwing up their hands because their input isn't sought--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels.
For busy professionals and lifelong learners seeking practical strategies for reaching new heights, Master Mentors distills 30 essential learnings from Marie Forleo, Jon Gordon, Michael Hyatt, Sean Covey, and other top business minds and thought leaders of our time.
An unsparing, refreshingly honest employee manual to help you navigate the modern workplace, from that awkward first day, to writing your letter of resignation (sometimes it's the same day) and everything in between.
Whether you're facing the glass ceiling, a toxic work environment, or anything in between, limit-breaking female founder Heather Monahan's 3-Step BAK process will help you evaluate and eliminate any outside or self-defeating blockers between where you are now and where you deserve to be.
For any who have felt hindered from becoming true influencers without a position or title, John C. Maxwell has an important message to share: you can make a difference.
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