100 Ways to Lead Excellence - Mohamed Zairi - Bog

The leadership of excellence is the leadership of courage, of gutsiness, of pre-emption and building sustainable organizations that are driven by a positive momentum and constant focus on customers. The leadership of excellence uses the present as a launch pad for creating the future. This is done through gaining consistently bigger insight, understanding how the organizational eco-system works and enriching the decision-making with advanced analytics and operating the organization as an open eco-system