Communication skills for doctors - Rajeev Gupta - Bog

Good communication is important in all walks of life and it is vital for doctors and physicians. Most of patient complaints root from not on the technical skills of doctors but from the communication skills of the doctors. Communication skill is the key to effective management plan and patient compliance. It leads to higher patient satisfaction better professional relationship. The book describes not only the underpinning principles of successful communication but also explains how and why it helps. The book is beautifully written with evidence base and analysis of different components of communication. The book also describes how to improve presentation in meetings and in large audience. The master piece pictorial depiction of messages is quite effective and the author needs to be admired for that. It is a must read for all doctors who care for the patients.