Name: Cracking the CSAT Code @ Call Centers
Price: 294.95 DKK
Availability: OutOfStock
Author: Dipankar Das
ISBN: 9788184876154

Cracking the CSAT Code @ Call Centers af Dipankar Das

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294,95 kr.

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CRACKING THE CSAT CODE offers the BPO industry a solution to not only hold its ground, but grow again by delivering exceptionally good customer experience. It takes the reader through the range of BPO processes and how each step can be imbues with concern for the needs of the customer.

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Sprog:
Engelsk

ISBN:
9788184876154

Forlag:
Narosa Publishing House

Indbinding:
Hardback

Sideantal:
172

Udgivet:
31. juli 2018

Størrelse:
239x165x18 mm.

Vægt:
410 g.

Leveringstid: Ukendt - mangler pt..

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CRACKING THE CSAT CODE offers the BPO industry a solution to not only hold its ground, but grow again by delivering exceptionally good customer experience. It takes the reader through the range of BPO processes and how each step can be imbues with concern for the needs of the customer.

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