Name: Customer Service in Health Care
Price: 917.95 DKK
Availability: InStock
Author: Kristin Baird
ISBN: 9780787952518

Customer Service in Health Care af Kristin Baird

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917,95 kr.

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Research confirms that it is six times more costly to attract a new customer than it is to retain an existing one. Creating a culture of service excellence requires planning, preparation, and persistence.

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Sprog:
Engelsk

ISBN:
9780787952518

Forlag:
John Wiley & Sons Inc

Indbinding:
Paperback

Sideantal:
176

Udgivet:
1. juli 2014

Størrelse:
156x231x10 mm.

Vægt:
262 g.

Leveringstid: 8-11 hverdage.
Forventet levering: 15. januar 2025

Forlænget returret til d. 31. januar 2025

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Research confirms that it is six times more costly to attract a new customer than it is to retain an existing one. Creating a culture of service excellence requires planning, preparation, and persistence.

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