Difficult Conversations - Cleveland Rose - Bog

Fill you with anxiety, and you are sick and tired of avoiding confrontations or feeling anxious when the need to address a sensitive topic with a colleague, a supervisor, an employee, etc. arises? And are you looking for a guide to equip you with the necessary conversational skills, particularly when having difficult conversations at work, so you no longer hate it when you have to have difficult conversations?
In this book, you'll learn;The truth about difficult conversation
Tips for handling difficult conversations
Be sure about the issue at hand
Properly manage emotions
Be silent conformably
Initiating a difficult conversation is similar to having a cold. We all come down with frequent colds, and thus, we know how much of a nuisance it can be despite the fact that it does not have any cure. Difficult conversations should not be avoided as this is an integral part of managing our challenges and thus streamlining our relationships whether in the office, at home or anywhere else.