Effective habits of communication - Emmanuel Adedeji - Bog

Listening involves more than just allowing someone else the opportunity to speak what's on their minds, even if this is useful in and of itself. Hearing is also the first step towards changing oneself. Although getting recommendations from others might be helpful, we are most likely If we solve our own issues, things will start to improve. One of the most liberating experiences is being able to speak openly to someone who has efficient methods to do this.