Udvidet returret til d. 31. januar 2025

Bøger af Ben Reason

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  • - From Insight to Inspiration
    af Ben Reason, Andy Polaine & Lavrans Lovlie
    130,95 kr.

    Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

  • - A Practical Guide to Optimizing the Customer Experience
    af Ben Reason
    235,95 kr.

    A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design.

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