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Successful Practice Management: Exceeding Patient Expectations is a must-have for all healthcare practices. It includes an extensive guide on how to run a successful healthcare practice, an in-depth discussion on the importance of patients over the seven stages of the patient consultation process, and an emphasis on the importance of patients' need for expert care, understanding, and satisfaction from the practice experience. There are 12 detailed chapters that provide the reader with an analysis of healthcare practice management for patient satisfaction, recognising and removing barriers to patient value from consultations, developing personnel and practice systems, and financial compliance requirements and quality control.This book is written as a practical guide for healthcare practices that focuses on and emphasises the importance of patients.
The result of more than twenty-five years of clinical, organisational, and teaching experience in the field of applied psychology, Colleen Sullivan's Charting Your Course to New Horizons presents an exceptional tool for the development of human potential.Charting Your Course to New Horizons collects critical life skills into a coherent, comprehensive, and easy-to-apply programme, allowing you to integrate theory into practice. Once you master how to positively manage stress, you can attain, achieve, and maintain a healthy and balanced lifestyle while accomplishing personal life goals. By using the tools within, you can learn how to apply new skills constructively to improve every dimension of your life:¿ Explore a greater sense of self¿ Get-and stay-motivated¿ Improve your communication¿ Strengthen your conflict-resolution skills¿ Boost your health¿ Improve your nutrition¿ Gain control over your financial future¿ Make better use of your time¿ Enhance your sensuality¿ Explore your creativity¿ Reflect on your spiritual perspective
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