Bøger af Joan Burge

Joan Burge brings almost 35 years of experience in the administrative field to this groundbreaking book! Everyone who plays a vital support role in an organization should read Become An Inner Circle Assistant! The words Inner Circle conjure up visions of an exclusive group of people whose achievements are admired and rewarded. The Inner Circle Assistant title doesn't show up on any organizational chart but she's the woman or, the man, who knows how to make things happen and supports the movers and shakers in the organization. BECOME AN INNER CIRCLE ASSISTANT outlines the steps to earn the Inner Circle status as well as thrive in the position. It is a book of strategy and work-place philosophy that will help administrative professionals become top performers at work and in their careers. The book presents the competencies that character-ize successful office professionals and is based on the author's popular training program, the Star Achievement Series(R), which is delivered to thousands of administrative professionals nationwide. Assistants who learn these com-petencies and incorporate them into their work will be successful. They will increase their impact on the company's results, be visible and recognized as a star performer, prepare for future positions, increase self-esteem and levels of confidence, and ultimately achieve Inner Circle status.Table of ContentsForeword: Michael McCallister, CEO, Humana Inc.Dear Reader: A Letter From the AuthorIntroduction: A Road Map and a Reference BookSection I: A New Way of Looking at the ProfessionWhat Is Different Now?What Can You Do About It?What Does It Mean to You?Section II: Some Things Never ChangeLet's Talk BasicsNot Just Another Appealing Face (or Brains-Who Needs Them?)Know Thyself: Internal vs. External WiringSection III: Digging Deeper/Depth and Breadth of the JobAppointment ManagementManager SupportManaging Office TechnologyMeeting Preparation, Coordination and ExecutionOffice CommunicationOffice OrganizationProblem SolvingProfessional Behavior & ImageProfessional DevelopmentSupporting Multiple ManagersTask & Project ManagementTime ManagementAbout the Author

Joan Burge and James Bristow share a fusion of enduring success practices with new-world thoughts about why you need an Executive Assistant. They share how to exponentially increase your sphere of influence through your Executive Assistant.

Are you ready to rise to the top of your game and become your very best, gaining new insights and reaching the highest heights? Whether you've been in the field for twenty minutes or twenty years, this book is a "must" resource you will refer to again and again!Finally! A book for executive assistants written by executive assistants! Overflowing with secrets, tips, and tools of the profession, this book is a ready resource created by those who "walk the walk and talk the talk" of the complex administrative professional role. They really "get it." Inspired by the Office Dynamics 18th Annual Conference for Administrative Excellence, the authors drew on the attendees' knowledge as well as their own years of experience to develop the content for this book.Who Took My Pen ... Again? offers practical, creative strategies for achieving success and building leadership attributes, compiled from the diverse experiences of high-achieving administrative professionals in a wide variety of businesses and industries, representing four generations of experienced and highly-seasoned executive assistants. It will change your life.You Will Learn: Be future focusedTo bring peace to every situationBe your own cheerleader!Have the courage to be the bestAccept fresh, new ideasBe creativeLive your values at workBe resourcefulCreate calm out of chaosPartner with your leaderThis book . . .Offers real-life success stories!Provides ignition for positive change!Infuses life with confidence!Provides seasoned administrative professionals' best ideas!Soars over hurdles with stand-out savvy!Lights or rekindles the fires of career passion!Chapters Include: ACCOUNTABILITY: how to be responsible and be present.AMBASSADOR: how to behave and treat people while speaking up and solving problems.ATTITUDE: guarding your attitude, creating an approachable atmosphere.CHANGE AGENT: adding value by strategically re-thinking what has always been done.COMMUNICATE: getting your point across in a clear and concise manner.COST EFFECTIVE: understanding your and your company's mindset on finance.CREATIVE THINKER: silencing your inner critic and thinking beyond the status quo.(BE) COURAGEOUS: choosing to master fear by taking appropriate action.DECISION MAKER: setting aside your own bias to see the big picture.FUTURE FOCUSED: following futurists and trend setters.INVEST (IN YOURSELF): being the one to make life happen for you.INVESTIGATE: what to ask and asking the next question.LEAD: it's not just for managers.NETWORK: building helpful relationships.ORGANIZE: knowing it and doing it are two different things.PEER SYNERGY: valuing diversity and leveraging strengths.PROMOTE: understanding your business and being its' cheerleader.QUOTABLE: pick-me-up wisdom and wit gathered by authors.REVEAL: transparency without TMI.SHOWCASE (YOUR TALENTS): hone in on what makes you great.SUPPORT (THE EXECUTIVE): juggling priorities without struggling.TECHNOLOGY (TANGO): be an ardent adopter of emerging trends and technologies.TRUST: trusting others, and being trustworthy.