Bøger af Lisa J. Downs

Addressing the various activities that fall under the time management umbrella - setting priorities and goals, analyzing where time is spent, demands on time, and scheduling, this book reveals how to help others develop strategies for productivity and effectiveness.

Offers 1/2 - day; full-day, and 2-day workshops that focus on helping facilitators define the elements of effective listening - self awareness, attentiveness, paraphrasing, and empathizing. This title includes several exercises, handouts, assessments, and tools. It comes with a CD-ROM containing support materials.