Bøger af Manuel Quiñones

The neurosales help us measure the reactions of our customers against products or services we offer, not to force them to buy. They help us understand why customers say what they say and do what they do. This new tool is much more effective, because many times our clients have difficulty articulating their feelings or perceptions are distorted due to the process of further rationalization. At the time when you think about feelings, they are altered and the act of observation changes reality. The main benefit of neurosciences is based on obtaining information in real time about the brain areas involved and activated during the perceptual process. That's why we now know that 95% of purchasing decisions are set in the subconscious part of the brain and because of this most of our buying decisions are impulsive, not rational.

Uno no puede innovar con la misma información que maneja la competencia. La innovación es un proceso de creación de valor; entender qué es lo que realmente le importa al cliente al adquirir nuestro producto o servicio. Identificar el código simbólico que tiene su producto o servicio en este instante para su cliente es fundamental para poder darle valor y recuerde que quién le da valor Es realmente positivo que las empresas empiecen a hacerse conscientes del impacto de las mujeres como segmento diferenciado entre sus clientes. Ahora queda que avancemos también en convergencia entre las estrategias externas e internas.