Bøger af Steven Shaw

Master of the Waiting Room is the ultimate service advisor-training program. Steve Shaw has revealed his training program for service advisors right here in this fully loaded manuscript. Everything a service advisor needs to know to improve their Repair Order Performance is documented in detail. This book has proven practices that real world service advisors use now! It also has secret word tracks that deliver sales results. Learn from the best in the business. Become Master of the your dealership waiting room.

Based on a 35-year voyage of discovery into the art of swimming, this work looks at the most popular strokes - front crawl, back stroke, breast stroke and butterfly - focusing on maximum efficiency and minimum strain. Steven Shaw's method takes the Alexander Technique into the pool - focusing on releasing tension from the head, neck and back.