Bøger af Tiffany Theodore

Delve into the realm of hotel management to discover the management approach at the Ritz Carlton hotel chain. Why does this hotel work so well? How does the hotel operate? What motivates the employees to do what they do? What management practices are put into place? Within this text, we review general hotel management best practices, study factors influenced by management, interview a handful of hotel staff, breakdown collected survey findings, and analyze the Ritz Carlton management style compared to other hotel chains with one end goal: to see the strategies, tricks, and inner workings behind what exactly what makes Ritz Carlton a widely popular, well-known, and highly rated destination for many tourists all over the world.