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Since the Kirkpatrick four levels were first published in November 1959, they have become the industry standard for training evaluation. They have also been widely misunderstood. On the 50th anniversary, this book provides an accurate account of the development of the four levels and the complete, modern application of the model's principles. The unedited text of the original four articles is included in this book. Don Kirkpatrick himself tells the story of where the four levels came from, assisted by others like Jack Phillips who were key in the growth of the model. The most detailed explanation available of the Kirkpatrick Foundational Principles is provided. The new Kirkpatrick Business Partnership Model is shared in a step-by-step format that guides you through all stages of training and development. This book is a must-have for all training professionals who want to provide and demonstrate true value to their business partners using the latest Kirkpatrick methodology.
Every organization in the world faces the same challenge: How do we accomplish our highest goals with the time, money, resources and people available to us? No matter how lofty the goal, achievement happens one person and one action at a time. This book tells the endearing story of Chai, the Brunei Window Washer. Through his experiences, you will learn the secrets of developing a team that cares about their customers and the overall mission of the business. Chai embodies the traits that employers want to see in every member of their team. He gets his job done while also providing memorable customer service that really makes a connection with resort guests. A clear discussion of the Kirkpatrick Model follows this quick read, pulling in elements of Chai's experience to demonstrate how building business partnership using this model can help you and your organization to engage the talents of every employee and achieve your highest goals.
A timely update to a timeless model.Don Kirkpatrick's groundbreaking Four Levels of Training Evaluation is the most widely used training evaluation model in the world. Ask any group of trainers whether they rely on the model's four levels Reaction, Learning, Behavior, and Results in their practice, and you'll get an enthusiastic affirmation.But how many variations of Kirkpatrick are in use today? And what number of misassumptions and faulty practices have crept in over 60 years? The reality is: Quite a few.James and Wendy Kirkpatrick have written Kirkpatrick's Four Levels of Training Evaluation to set the record straight. Delve into James and Wendy's new findings that, together with Don Kirkpatrick's work, create the New World Kirkpatrick Model, a powerful training evaluation methodology that melds people with metrics. In Kirkpatrick's Four Levels of Training Evaluation, discover a comprehensive blueprint for implementing the model in a way that truly maximizes your business's results. Using these innovative concepts, principles, techniques, and case studies, you can better train people, improve the way you work, and, ultimately, help your organization meet its most crucial goals.
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