Bøger udgivet af LIONCREST PUB

Too often calling the IT department is a technologically unsavvy person's worst nightmare. The guys behind the screens seem cold and condescending. But, in reality, they're just well-meaning people who have never learned how to handle customers. Your IT team can do more than just untangle tech issues. They can bring about positive, innovative change that rockets your business to the next level.In Badass IT Support, IT consultant Ben Brennan delivers his no-nonsense, customer-centric approach to improving IT departments. Using case studies, customer surveys, leading metrics, and personal experience, he shows how to hire, train, and empower IT teams that exceed expectations and are killer in both the tech and the support parts of their jobs. He also shows how a better IT department means a better bottom line for the entire company.Say good-bye to stereotypes and hello to a rock-star IT team who will knock everyone's socks off.

You don't have to be over twenty-one, a college grad, or even out of high school to come up with a brilliant, marketable business plan. You're never too young to get started, and there's no time like the present. Gary Nealon has written an essential how-to handbook for teenage visionaries who are not afraid to dream big and are ready to leave their mark on the world. A self-taught serial entrepreneur who built a $20 million e-commerce business, Nealon knows there's no minimum age requirement when it comes to ambition. His invaluable expertise and advice can help any budding business genius take a brainchild from inspiration to fruition. Notes to a Young Entrepreneur provides everything you need to know about making an action plan, finding a mentor, researching markets, raising capital, and more. College might be the proper route for you to take, with its significant networking potential. Or perhaps the money for your higher education would be better spent seeding your new endeavor. Whatever path is the right one for you, Gary Nealon will help you make all the right moves right now. Your future starts today, because it's never too early to get down to business.

What does it take to reach the top? To become an ass-kicking Mortgage Agent? An unstoppable Mortgage Loan Originator? An award winning Mortgage Broker? We go by different names depending on territory, but mortgages are our game. And market domination is what this book is about.Built on foundations set in the previous two volumes, Be The Better Broker, Volume 3 is a detailed, step-by-step, guide to the soft skills of client management. From deftly addressing the opening question so often asked "What's your best rate?" to the two magic words-"File Complete!"-this book gives you access to the processes, scripts, and strategies used during thousands of conversations addressing application intake, the subsequent ups, downs, twists, turns and general stresses felt by both the client and yourself through the process of approval, document signing, compliance, and insurance documents. This book is your guide to building your resume, marketing, and advertising, along with a base of referring clients and all-out raving fans via one simple approach-creating excellence throughout the client experience. Apply the principles and scripts outlined in this book and you'll be on your way to building your own 200+ file per year business.You will increase your funding ratio!You will increase your production!The mantra of Volume 3-File Complete!