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If you have an interest in agility but you're not working specifically in IT, this book is for you. It shows how agile principles can be adapted and applied in almost any sector to manage projects more effectively. It explains what agility looks like for ALL aspects of the management of projects - from leadership, roles and responsibilities through planning, implementation, change control, risk management and more.Whether you're a new or seasoned project professional, or an executive or senior manager seeking to generate value by bringing agility beyond the IT department, Adrian Pyne shows you how an organization can become agile for projects, and what that journey looks like.Based on over 30 years' experience and drawing on case studies from multiple sectors, this is the essential guide to managing projects more effectively at a time when agility and sustainability matter more than ever.A project professional for over 30 years, Adrian Pyne has led change in 11 industries and in the public sector, in the UK and abroad. The author of books on programme management and agile governance and assurance, he has contributed to the evolution of programme, portfolio and PMO standards and is a regular speaker, visiting lecturer, blogger and researcher.

Need your new sales hires to get up to speed faster? Want your salespeople to stop depending on you? Like to get the very best from your sales team?"e;This is the book you keep on your shelf and 'dog-ear' as a new or seasoned manager with tips you can action immediately. A rare find among sales books today."e;Ashton Williams - Senior Manager Revenue Enablement ADA"e;A masterpiece in sales coaching. Your salespeople will become autonomous in their thinking, discovering their own answers, mastering their own objections, and you will be the guide to their success."e;Caroline McCrystal - Senior Account Manager UK&I GTM Banking Experian"e;Mark does a phenomenal job demystifying sales coaching and making it actionable for frontline managers. A must-read for any sales leader unlocking the performance of their team."e; Matthew Dixon - Co-author of The Challenger Sale and JoltMore than ever you need to coach your team so they can think for themselves, take responsibility for their performance and do what you hired them to do. If you want to turn your team into top sales performers, sales coaching must be your focus. Let this practical and easy-to-read book show you how.Mark Garrett Hayes is an accredited coach and trainer, and is passionate about helping sales leaders to dramatically boost sales performance and accountability.

"e;Nothing connects people to engage emotionally with your business better than a well-told story - your story."e;From mega-large corporations to tiny start-ups, every.... single.... business always has a story to tell. Before people choose to buy your product or service, or respond to a call to action, they need to understand how you will solve their problem or fulfil their needs. Storytelling for Business reveals why storytelling remains the most impactful way to create a meaningful and sustainable connection with the people who matter the most to your business, and how to tell YOUR story well.For more than 25 years, storytelling has been at the core of everything Rob Wozny has accomplished as an intrepid senior journalist, creative content strategist, and proven business communicator. Leveraging his passion and experience for storytelling, Rob works with business owners and leaders to understand their goals and align them with business storytelling ideas, personalized to attract and engage the people that matter most to them.

In a world of disruptive change, uncertainty is the buzzword on everyone's lips.Disruptive change can throw everything into chaos unless leaders and teams have the skills to lead confidently through it. How do you lead complex change without burning out, disconnecting or losing your team?Welcome to the age of Leading Through Uncertainty, where emotional responses to challenging situations are part of the human experience.Drawing on numerous interviews with leaders from all walks of life demonstrating leadership in action, this new edition of the classic book on leadership and uncertainty has been revised and updated for the post-pandemic age. It explores these fundamental questions:How do you lead confidently and competently in uncertainty?How do you create human connection in a performance-driven culture?How do you adapt rapidly to technological advances and disruptive change without losing yourself or your team in the process?

Ever come away from a conversation thinking 'I could have handled that better'?Soft skills are a dark art, but one you are already using when you are at your best.With her simple NALED framework, Lucy Harrison has already helped hundreds of leaders be at their best more often. Now you too can choose to hold a different kind of conversation.Designed and road-tested with busy industry managers, this guide and toolkit will help you improve team engagement, ideas and performance.LUCY HARRISON is the founder of leadership consultancy the Harrison Network, delivering training and coaching in organizational development with a focus on human-centred leadership.Foreword by Adrienne Kelbie, CBE

The REAL University Challenge: Helping students to become flourishing life-long learners.As a tutor you want to help students to flourish not only academically but in all aspects of their university lives: mentally, emotionally, physically, socially and spiritually. But with students reporting stress and anxiety at an all-time high, and academic stai under more pressure than ever before, you could use some help.In this new, post-pandemic edition of the classic guide, Fabienne Vailes reveals how you can help your students develop a 'tool box' of well-being techniques that will support them through university and beyond, and ensure your own well-being at the same time. She finishes with thoughts on how universities can implement systemic changes that support flourishing at an institutional, not just at an individual, level.Fabienne Vailes is an expert on emotional and mental well-being within the education sector. She is on a mission to change the face of education - embedding well-being into the curriculum to create an environment where both students and staff flourish and become empowered lifelong learners to succeed both academically and in the workplace.

'A trusted referral is the holy grail of advertising' - Mark ZuckerbergThe fastest, easiest, most sustainable way to bring in new clients and grow sales is to ask for referrals from your network; clients, intermediaries, family, friends, and existing and former colleagues. And yet most sales professionals don't ask, or if they do, they end up making themselves and their client feel awkward.Graham Eisner has spent 30 years understanding the mindset and methods behind asking for referrals. His 7-step plan helps salespeople understand their own reluctance, change their mindset, and apply practical techniques so they can ask in a way that's both natural and effective.From preparation before the meeting and identifying the 'bridge line' to qualifying the referral and managing the response, each step is supported by worksheets and summaries to help you put the principles into action today, so that you can start growing your sales and your business immediately.Graham became one of Goldman Sachs's most successful sales professionals by developing a powerful referrals methodology, and he now teaches his system to clients worldwide, including Barclays, Julius Baer, and Deutsche Bank, as well as smaller businesses.Foreword by Brett LankesterFormer Chief Executive Officer, London, Union Bancaire Privee

This is the go-to-guide for anyone wanting to create healthy, humane and sustainable working and living spaces. Whether you're a design professional or just someone who cares about their living space, discover how to create designs that promote mental and physical wellbeing whilst being good for the planet. From wall coverings to floor coverings, furniture to fabric, and with a special note on nurseries, Rachel Fowler uses her background in healthcare alongside her design expertise to reveal how the way we furnish our living spaces impacts on our health and happiness.Richly illustrated, with top tips for selecting products, questions to ask when buying materials, information on suppliers and a glossary of sustainable and vegan certifications, this is a unique resource for creating a kinder, more beautiful way of living.Rachel Fowler used to be a paediatric intensive care nurse before swapping scrubs for a sketch-pad and committing herself to a full-time 3-year degree in interior design. Having graduated with Honours, she now runs her own design business focused on healthy, humane design, including her own line of sustainable wallpaper.

A powerful, practical approach for solving difficult problems, creating connected relationships and making a difference in the world.

This Is Not a Dress Rehearsal is an open and honest account of the personal and professional journey of Michel Masquelier, the man who went from being a lowly intern to the Chairman of the media division of IMG, the world's largest sports management company.This unique insight into the life of someone who was at the very heart of the sports industry for 35 years is filled with colourful, larger-than-life anecdotes, as well as advice about how to balance professional success with a passion for life and about how - ultimately - the ingredients which help you build a good career can also bring you profound personal contentment.Masquelier opens his heart to the reader, reflecting on many intimate and deeply moving experiences which have shaped his life, as well as providing up-close portraits of the giants who have shaped the sports industry over the last three decades.Be inspired and seize the day!

From special duties selection to an earthquake on the side of Mount Everest, from a gunfight in Afghanistan to a year of endurance challenges, Tim Bradshaw has had to develop a toolkit of tips and skills to help him learn new skills fast, recruit specialist teams and raise finances. What's remarkable is that he achieved these feats in the face of imposter syndrome and depression.Tim's mantra is 'Because I Can', because whatever you're facing, you can do so much more than you think. This is a toolkit to help you achieve any goal and be more effective in any situation, whether you're making an attempt on Everest or making a presentation to the board.Tim has never won the Olympics or sold a multimillion-dollar business. He has a fairly ordinary background. He went to a reasonable school and attended the Royal Military Academy Sandhurst. Since then, he has served as a covert human intelligence officer, attempted to climb Mount Everest, summited the Matterhorn, completed a 70.3 ironman, cycled L'Etape du Tour, raced downhill and ridden the Cresta Run, all #BecauseICan.

Starting a business is one of the most exciting things you can do. It's also one of the most daunting. There's so much that can go right, and so much that can go wrong.That's why you need to understand and minimise the legal and commercial risks involved. When your new business is built on rock, you can relax in the knowledge that you won't lose access to life-changing opportunities or waste time and energy on fighting legal challenges. Instead, you're free to get on with what you do best - coming up with fresh ideas, finding ways to make them a reality, and selling your products or services to an ever- expanding customer base.This book makes the complicated aspects of start-up law simple. In everyday language, it walks you through the key legal and commercial considerations:Setting up your corporate structure for maximum advantageDiscovering your risks and how to minimise themFinding out the best sources of investmentLearning how to value your companyNegotiating with investors for long-term success.

So you have a great idea... but you're not an entrepreneur, right? Wrong! Every entrepreneur started with the same fears, doubts and anxieties that you have right now. The difference between them and you? Nothing more than the next choice you make. Ignite will take you step by step through the process, turning that small spark into a flaming success. This simple, easy-to-read guide will walk you through what may seem today like an impossible journey. From business planning to balancing wellbeing and hectic life schedules, this book breaks down the seemingly impossible journey into small manageable steps that you can cover over a matter of weeks, months or even years. You can use the helpful reflections tool to note your thoughts as you go along so even if you come back to the journey at a later date you can pick up right where you left off!Jo Richardson has over 20 years' experience as a HR professional coaching and mentoring women in business. She has supported female entrepreneurs and small business owners to break through barriers and overcome personal and professional challenges.

"e;The beauty of the ABCDE model and toolkit is that it is simple but not simplistic, it's user-friendly and works in practice."e;Joanne Gubbay, Former Head of Learning and Development, Slaughter and MayLead your team of lawyers to new heights with this tried-and-tested toolkit, based on 25 years' practical experience of getting the best out of lawyers.Leading Lawyers distils 25 years of experience at helping people do just that into one easy-to-read practical toolkit. Based on the successful ABCDE methodology, this guide will help you identify your natural leadership style, identify the various needs and personalities in your team of lawyers, and align everything to become a truly impactful and supportive leader.Packed with real-life inspiring examples, ready-made tools and memorable tips, Leading Lawyers will help you reflect on your own communication preferences, and use what you learn to get different stakeholders and different personalities on board.From scoping the project with a client to reviewing progress and success, from on-boarding a new team member to tackling a stubborn problem, there are examples each step of the way and opportunities to plan how to use the approach in practice, so you can become an even more effective team leader.

The way we value and manage time at work is broken.Businesses are squandering time when making decisions, delivering work and managing people. Employees are rewarded for 24/7 availability, speed of response and hours worked.The results are clear: low productivity; high stress and burnout; falling retention; and stalling diversity.The Future of Time reveals how 're-working' time - transforming organizations by adopting positive time practices - can help you build a more diverse, engaged and productive workforce.Diagnostics to quickly assess the 'time defects' damaging your businessCompelling evidence, case studies and strategies to 're-work' time successfullyTimelines and tools to bring about fast, effective change. www.thefutureoftime.co.uk

Fascinating, funny and thoughtful stories from a distinguished career in international business. Ken Pasternak's adventures - and particularly his misadventures - reveal important truths about leadership and life.

It's Monday morning, 9am. How do you feel?Imagine waking up to start another week. In a perfect world, how would you like to feel? Maybe you imagine feeling motivated and energized. Maybe you imagine starting your week with a sense of purpose, peace and intention.The goal of this book is simple: to help you live with a sense of purpose. Part-manual, part-manifesto, this book is not a quick fix for happiness; it's not a five-day plan promising a fast result. Instead, it's a companion, your personal guide to navigating your own sense of purpose as it evolves throughout your life.Eloise Skinner is an author, therapist and teacher. She's also the founder of The Purpose Workshop, an agency helping clients to navigate their purpose and redesign their lives.Eloise studied at Cambridge, trained at Oxford and practised as a corporate lawyer, but after some soul-searching (including a year training to be a monk!) she followed her passion into psychotherapy.Above all, Eloise is driven by the idea of integration - the power of bringing together all aspects of work and life; to live fully, with intention, integrity and purpose.

Bringing together wisdom from strategy, innovation and risk, this book provides a practical framework for senior leaders who need a disruption game plan to ensure their organization remains relevant and competitive.

It's a tough job, translating strategic direction from the top into results on the ground, especially when the world is changing so fast. Own Your Day gives you simple, powerful tools to help you be more effective every day, and to help you help your team to succeed.

An essential walk-through for businesses that need to create a brand but don't have the budget for an agency.

In a post-truth world, it's more important than ever for scientists and physicians to be heard. Discover how to speak up and be seen - on stage, online, and on camera - so that you can put your message across with confidence and clarity in every situation.

A brand is more than a snazzy logo - but what else is there to consider when building a brand? Do you really need a brand for business success? And what has intellectual property got to do with anything?A strong, authentic brand is what makes your business stand out from the crowd - and what drives long term success. But the branding industry can be an overwhelming minefield, full of conflicting advice and multiple disciplines - so how do you navigate your way through the process? That's where Brand Tuned comes in. With the step-by-step TUNED methodology, you will:* define your brand to drive the business forward and help it stand out* know what brand promise will attract your ideal client* pick a name that will put you "e;front of mind"e;* ensure that the design elements you choose are distinctive and 'ownable'* train your team to live the brand.Drawing from evidence-based research, interviews with experts, and years of experience supporting businesses, Brand Tuned is the first branding guide written by an intellectual property lawyer who specialises in trademarks and brands. By incorporating the principles of intellectual property law right from the start of the process, branding expert Shireen Smith will show you how to create and build the brand that is right for you and your business - while avoiding the potential pitfalls.

The safeguarding and child protection challenges in education have never been more complex, nor the legal duties on schools and colleges more stringent. The criminal and sexual exploitation of children, FGM, radicalisation and online safety are sadly all now part of the remit, as are self-harm and mental health issues. And these safeguarding challenges are found not only in urban communities, but also in leafy suburbs and rural idylls throughout the UK. The responsibility on safeguarding leads in schools, colleges and multi-academy trusts is huge, and Covid-19 (and its inevitable after-effects) has only added to the complexity.This book sets out how you can transform your safeguarding arrangements, with a strategic framework that will help you and your governing body or MAT board to develop and implement outstanding practice across your whole organisation. It is based on an 8-point strategic safeguarding model that will enable you to anticipate potential problems, deal with concerns more effectively, and build a robust safeguarding culture that is underpinned by a strong network of support, both internally and externally. Ultimately, this approach will support safeguarding leads in their vital role of protecting children; enable senior leaders, governors and trustees to provide appropriate leadership and support for safeguarding; help to improve the effectiveness of multi-agency working; and support educators in their vital work of preparing learners for life.

The Golden Thread is a blueprint for authentic organizational culture: what it is, what it isn't, why it matters, and how to build it.If you are passionate about creating an environment where people thrive, you'll understand the value of real engagement and values alignment. But how do you make it happen? Consciously or not, company culture runs like a golden thread through any organization, and where it is not thoughtfully nurtured it unravels - leaving a toxic environment filled with bureaucracy, politics and poor mental health.The Golden Thread guides business leaders through this concept - exploring cultural diagnostics and revealing what they really mean. This book will show you how to design and develop your own target culture, one that is right for your people and business. It then takes you step by step through the employee lifecycle, helping you to weave your new cultural and values through everything to build a happy, healthy, high performing organization.Leanne Hamley is an experienced leader and business coach specializing in behavioural change, leadership development and organizational culture.

There's a new truth in B2B marketing: if you want to move products, you need to move people. To achieve transformational growth, you need to break free from features-led marketing and discover the power of story.

"e;Health care professionals and those who take care of others should read this outstanding book!"e; - Dr. Richard Gillett, psychiatrist and bestselling author of It's a Freakin' Mess"e;I cannot recommend this book highly enough."e; - Dr. Sarah Eagger, consultant psychiatrist and co-author of Stillness in the StormHow to balance your own self-care with the needs of others As a helping professional, caregiver, or someone who puts others first, it is so easy to ignore your own needs. Becoming physically run-down, emotionally burned-out, and spiritually depleted can result in frustration and anxiety - even disillusionment.Sarah Kuipers knows this all too well. She ran a successful health practice for over 20 years. The combined pressure of work and bringing up three boys as a single parent finally led to debilitating burnout.Sarah was curious about why so many people, including health professionals, fail to manage stress and practice self-care. She completed a Masters in Research on stress and burnout, and now teaches stress management to medical students.Caring for others starts with caring for yourselfThis timely and practical book encourages you to create a life in which you thrive. Only then can you give your best to the world each day.The Thriving Giver helps you create a personalised toolkit of self-care skills and practical resources to:Reduce stress and calm anxietyPrevent work stress leaching into home lifeReplenish energyRelease emotional distress to shift your mindset Reignite enthusiasm for workThis user-friendly book offers:Simple, doable steps Short chapters with anecdotes to explain key conceptsSignposts so you can cherry-pick the chapters you needBegin reading The Thriving Giver, and in just a few minutes a day you will learn effective new ways to nurture your mental, emotional, physical, and spiritual wellbeing. When you thrive, your giving is sustainable.

In organizations, it's a miracle our conversations get us anywhere at all - we are constantly distracted by goals, consumed by the draw of emails, multi-tasking in everything that we do. We rush from meeting to meeting, from call to call. We don't take breaks and we work on the move. Even our downtime is stimulated - videos, social media, noise.We spend about 80% of our day involved in communicating and at least half of that should be listening and yet only 2% of people have ever had any formal training in how to listen.This book supports leaders by showing them how to cut through the noise and listen expertly. It is a constructive toolkit for raising the game in communication with strategies, tools and techniques to implement with confidence. Discover:* How to find out how people are feeling.* How to set up different modalities of listening in your business.* How to determine what kind of listener you want to be.* How to implement practical tools - using short, medium and longer-term strategies.* How to help others listen to you more fully.In a world of remote working, where we need to acknowledge different and minority voices, and where leaders are juggling uncertainty with so many challenges to solve, expertise in listening and communicating in a way that supports listening are more important than ever. The Listening Shift provides the tools you need to create a listening environment where colleagues feel heard and acknowledged, and yet they understand clearly how to move forward.

Is your senior leadership team fully aligned and ready for fast-paced change?Even the most cohesive teams can find themselves derailed by the uncertainty of change. High workloads increase stress, changing priorities cause confusion and the frustration of unresolved differences of opinion creates tension and division in teams. Join thousands of leaders and teams who have already benefitted from revealing the hidden dynamics of their non-verbal behaviour and discover how you too can use it to align your team, reduce stress, increase understanding and resolve differences of opinion with more trust and transparency so your team: Is full of vitality and vigour, excited about possibilitiesHas clear objectives, pulling seamlessly together in one directionKnows exactly what to think, say and do to get the best from each otherDrawing on a decade of Equine Facilitated Leadership to fine-tune the skills of leaders and teams, Opus reveals the 12 hidden dynamics that every team needs to make visible to achieve optimal team performance"e;Unambiguously brilliant."e; Adrian Packer CBE, CEO, Core Education Trust"e;Opus could seriously result in a significant improvement in both relationships and performance, for you and your teams."e; Gina Lodge, CEO, The Academy of Executive Coaching

What does it really take to succeed in business in the developing world? One man's remarkable journey from a rural Nigerian village to a top job in a global corporation reveals the challenges, the opportunities and the issues we must all face up to if we're to create positive organizational and societal impact, equality and equity in global business. Babs Omotowa has spent his life rejecting the status quo. His own career disproves the unthinking perception that Africans underperform in global businesses, and his insistence that bigger societal issues such as community development, corruption, transparency and pollution belong on the corporate agenda alongside market and production target has revolutionized big business's approach to the developing world. From government agency blockades due to his refusal to pay an illegal levy, to the fallout from his resistance to paying $2bn to fund elections, to bringing transparency to oil spills and revenues to government, to creating strategic master-planning for community development and to taking tough stance to address corruption issues, his story exposes the challenges of big businesses in developing countries and reveals a better way for multinational companies to navigate these challenges: with integrity and courage.